Chennai Tamil Nadu, India
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Project Manager, Robotic Process Automation Manager
Occupation: Management
Degree: Master's Degree
Career Level: Experienced
Languages:
Highlights:Project Management ? PMP Certified project management professional with 24+ years’ experience in project planning, implementation and execution. Proven ability to support multiple projects with medium to high complexity. Consistent track record of on-time and on-quality delivery. Digital Transformation ? RPA Robotic Process Automation Master certified professional with more than 4+ years of Development, Training and support & setting RPA Centre of Excellence CoE experience with good knowledge in RPA Tools like Automation Anywhere, UI Path & Blue Prism.
Skills:Project Manager, RPA Manager
Goal:Project Manager
Certification:? Robotic Process Automation ( RPA) Master Professional – Automation Anywhere Certified. Good Knowledge in UI Path and Blue Prism Trained. ? PMP, Certified through Project Management Institute (PMI, USA), ? Six Sigma Green Belt, Certified through Anna University, Chennai, Tamil Nadu, India ? Six Sigma Black Belt, through Simplilearn USA. ? ITIL V3 – 2011 Foundation, – Course Completed
Project Manager 05/2016 - 07/2016
AINS – ICT Solutions – Australia (Bangalore), Bangalore, Karnataka India
Industry: Telecommunication
• Established a PMO from scratch and provided seasoned leadership to the technical operations staff.
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Developed a customized Enterprise Project Management solution on the SharePoint Server 2010 platform which refined the company's day to day processes to effect change resulting in improved efficiency, better quality, and effective portfolio management
• Administered Microsoft Project Server and developed custom workflows using Visual Studio to automate tasking and increase accountability throughout the company
• Established a supportive environment that allowed employees to grow and provide imaginative solutions to complex client needs
•Directly supervised three project managers
• Provided supervision and support to all team members on a project by project basis.
• Project kick off meeting – Internal Meeting with Top Management
• Orders validation, tracking the ticket with Service Desk.
• Maintains fiscal systems for the purpose of recording, forecasting, monitoring and budgeting project expenditure.
• CISCO WebEx conference with customer for requirements, changes and approval of Design Document and Network diagram
• Updating the Collaboration, Implementation and Transition Plan – with Scope, Quality Assurance, Training schedule and Change Management processes. Etc.
• Developing project budget reports consolidating data from a variety of sources including our financial system.
• Scheduling the Design, Build, Testing and Training in MS Project Management tool.
• Identifying and maintaining Risk Register and Mitigation plans.
• Creating and maintaining issue register and lesions learned document.
• Preparing and Sending Project progress MIS Reports, Milestone Reports and Exception Reports.
• Tracking all Project tasks for on delivery and within the time line.
• End to end Project Management support.--
Sr. Project Manager 08/2016 - current
Tata Communications Limited, Chennai, Tamil Nadu India
Industry: Telecommunication
RPA Project Manager. Identifying and Automating Business Processes for various business verticals.
Key Roles & Responsibilities
• Develop the end to end project plans with the execution team including Global Process Lead, Business Analyst and Technology team
• Run Steering committee meeting, execute the weekly project calls and take status of the delivery
• Proven track record of evaluating current processes and envisioning ways to reengineer the process in order to create significant efficiencies and enhance controls
• Be part of technical discussions and solution; guide the team to make the decisions
• Liaison with individual project team to gather project status, establish dashboard to track project progress
• Participate in tech calls and work on the inter-dependencies
• Facilitate creation of the tasks for the Sprint with dependencies identified. Work with key SMEs and partners to troubleshoot and prioritization actins
• Looking constantly for development as well as continuous improvement for the entire team
• Work closely with IT to ensure that applications support continuous improvements around quality, cycle time and operating efficiency
• Provide leadership and technical expertise to a team of analyst as it relates processes automations and productivity
• Participate and deliver special projects/assignments such process improvements initiatives
• Administers, orchestrates and controls the virtual workforce in the operational environment
• Contribute to the service improvement efforts of the team and implement changes in a positive way
• Keep the AVP informed of the overall status of the solution--
Sr. IT Project Manager 02/2015 - 02/2016
REDD ROBOTICS & 3Ding, Chennai, Tamil Nadu India
Industry: 3D Technology
Taking care End to End Project Management and sales.
• Initially employed as a Senior Project Manager and then promoted to PMO Manager (April 2015). Member of the IT management team reporting directly to the CIO.
• Implemented formal project management processes based on industry best practice but tailored to organizational culture.
• Having established the PMO credentials, established the PMO as a broader center of excellence (COE) providing project management services to both other functional areas of IT and other operating groups on a global basis.
• Defined and implemented work priority management and resource management processes.
• Led a team of project managers and analysts to deliver a prioritized set of projects in line with operating group strategies.
• Acted as project manager for large, global, multi-disciplinary projects.
• Built a Project Management Office by creating a standard framework, processes and procedures to follow for all enterprise projects. Reported to the CTO and CIO.
• Trained a staff of 8 business analysts, Jr. PM's, and development personal on PMO best practices.
• Oversaw all projects in the PMO including business, IT, audit & compliance, and strategic initiatives.
• Conducted analysis on each project to determine ROI and viability of project undertaking before presenting it to the Board of Directors.
• Created executive presentations on portfolio status for the BOD and Sr. Management.
• Created the company-wide Style Guide and Master templates. Created and taught the corresponding class on Style Guide and template usage.
• Created the framework, plan, and processes to be used for the Risk Management department by conducting research on Risk Management ISO 31000 framework, best practices, and RM auditing.
• Managed team of 3 direct reports consisting of Project Analysts and Jr. Project Managers.
• Product Manager for the Client Web Portal project. Gathered the requirements, created wireframes, functional specs and site maps. Ensured features and functionality of sites were communicated to project team.
• Types of projects managed: Client Software Implementations, Client Portal, Great Plains (GP) Upgrade, Server Consolidation, Compliance Initiative, Product and Department Risk Assessments.--
Project Manager 07/2014 - 02/2015
Cognet HRO Solutions,Chennai, Chennai, Tamil Nadu India
Industry: HR Solutions
Project Manager for End to End HR Integration Projects.
• Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy-to understand dashboards. Enabled Executive Management to keep a pulse on project health, revenue expectations, and strategic analysis of projects.
• Direct Management oversight for a team of 11 employees, 8 of which are direct reports
• Manager in charge of continuous development and oversight of core PMO process that power product development and launches which include: New Product Development stage-gate process, Change Request/Management, Risk Management, Project Management planning, Free and Open Source Software tracking and compliance, Software Entitlement Management, Release Management of new and sustaining products
• Developed strategy for capacity planning of PMO resources which measured strategic value as well as project size and complexity to determine best fit from a skillset and capacity vantage point
• Work directly with the Information Technology Architecture team to identify strategic project breakdowns within the program. Identified 16 production deliverables for an Affordable Care Act program in which we formed parallel teams and sequencing of work that established shorter overall delivery date.
• Mentor project managers by leading complex work break down sessions that help them identify project deliverables, milestones, task dependencies and the critical path.
• Successfully eliminated 1200 hours of scope by negotiating banking arrangements with our parent company. Forced decision of bank ownership to significantly reduce scope for our financial systems deliverable.
• Track and monitor financial performance of the program. Report financials for actual to budgeted comparison for labor hours and dollars, operating costs and capital costs. Secure funding approvals for changes in scope.
• Monitor program risks through an on-going process of identifying, assessing, tracking, developing and executing risk mitigation strategies.
• Exceeded leaderships expectations by recording accurate program health by collecting and consolidating a team of project managers various project work plans and statuses in order to effectively communicate relevant project information and highlight risks to the executive team.--
Project Manager 09/2011 - 06/2014
Cornerstone Technologies, Chennai, Tamil Nadu India
Industry: Education
Overseeing entire project life cycle from initial concept through production release and post close completion
• Overseeing entire project life cycle from initial concept through production release and post close completion
• Participating in scope and business requirements meetings with business users ,take the lead in defining and communicating final decisions to all parties
• Responsible for data definitions, source system identification and Analysis.
• Created and managed project plans, identify necessary resources, and execute project management tasks throughout the life of a project
• Continuously re-evaluate project status, identifying issues and risks, and providing recommendations for resolution and escalating when necessary
• Collaborating with team & business users in data testing & validation
• Process facilitation to project teams.
• Tracking and reporting metrics, KPIs.
• Coordinating and ensuring effective engagement/project review
• Periodic reporting to Senior stakeholders in India and UK
• Workforce planning and transitions--
Asst. Project Manager (PMO) 09/2004 - 08/2011
Sutherland Global Services, Chennai, Tamil Nadu India
Industry: BPO
Project Schedule Management & Risk Management
Document Management and Change Management
Reporting Management
Financial Management
Project Schedule Management & Risk Management
• Developing project schedules and tracking SPI (Schedule performance Index) in MS Excel
• Updating project schedules with actual progress
• Analysing and monitoring Risks, Issues and Change Control Management activities
• Updating trackers with new risks, issues, and change requests
• Sending out requests to obtain status of open risks, issues, change requests, and action items
• Updating the status of risks, issues, and change requests
• Outline the variances from the expected results and perform root cause analysis
• Setting deadlines for completing each stage of the project
• Setting individual targets and allot responsibilities for each team member
• Evaluating the project work regularly and check its compliance with the set plans
• Supporting the project development teams in achieving their qualitative and quantitative targets as per the schedule
Document Management and Change Management
• Creating a tracker of all documents and deliverables for projects
• Creating standard MS office templates for deliverables for a client
• Tracking all documents and deliverables for the project
• Maintaining change control on project deliverables and documents
• Maintaining the library of project deliverables and documents
• Keeping the deliverables / documents tracker updated.
Reporting Management
• Developing Project status and progress reports of risks, issues, and change requests
• Modifying reporting templates based on client needs
• Consolidating schedule, risk, status, issue, change request, budget, and other information to generate reports
Financial Management
• Assisting in preparing project budget
• Tracking the CPI (Cost Performance Index ) for projects spent through EVM ( Earned Vale Management)
• Developing project budget reports consolidating data from a variety of sources including our financial system--
Bishop Heber College 06/1984 - 05/1987
Trichirappally, Tamil Nadu, India
Degree: Bachelor's Degree
Major:Maths
Minor:Physics
Bachelors Degree in Mathematics
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