Highlights:Work in world-known international automotive company,

Skills:Problem Solving, Audit, Quality Management, Improvement, Supplier development, customer service

Goal:Award-winning professional with 12 years in the global automotive industry ,specializing in quality process improvements, supplier development,customer assurance and auditing. Recognized for exceptional problem solving skills, resilience and operational excellence, including receiving a CEO Award. Seeking to bring my expertise to a dynamic company to drive continuous improvement and success. Eager to contribute my experience and skills to a new team and thrive in a global market.

Certification:-Automotive core tools -VDA 6.3 auditor´s license -IATF 16949:2015 1st and 2nd Party Auditor -VDA 19.2 Technical Cleanliness in Assembly

Honor:CEO Award 2023 CEO Award 2020

Regional COE Quality Manager 07.2024 - current
Gentherm GmBH, Odelzhausen, Bavaria Germany
Industry: Automotive
Leed quality improvement initiatives across global operations, develop and implement strategies to enhance operational efficiency and maintain highquality standards. I conduct audits to ensure compliance with industry regulations and company policies, collaborating with cross-functional teams to drive continuous improvement and best practices. Additionally, I analyze performance data to identify areas for enhancement, implementing corrective actions as needed.
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Supplier Quality and Development Manager Europe 02.2020 - 07.2024
Gentherm GmbH, Odelzhausen, Bavaria Germany
Industry: Automotive
As the Supplier Quality and Development Manager Europe, I managed supplier quality and development across the region, creating a database of reliable suppliers delivering high-quality products. I streamlined activities and processes globally, resolving issues efficiently and improving KPIs and overall performance. I developed new suppliers and built a high-performing team, transforming problem situations from escalation mode to normal operations.Leading the team of individuals from different European locations.
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Supplier Quality Specialist 11.2018 - 02.2020
Gentherm GmbH, Odelzhausen, Bavaria Germany
Industry: Automotive
As a Supplier Quality Engineer, I focused on managing high-risk components and ensuring their smooth integration into projects. I conducted rigorous supplier audits and assessments to maintain quality standards, swiftly addressing any issues that arose. My achievements include developing effective solutions for high-risk components, enhancing supplier performance, and streamlining the implementation process. I played a key role in ensuring that critical components met stringent quality requirements, contributing to successful project outcomes.
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Customer Quality Assurance Manager 05.2015 - 10.2018
Gentherm Ukraine LLC, Vynogradiv, Transcarpathian Ukraine
Industry: Automotive
As a Customer Quality Assurance Manager, I excelled in building and maintaining excellent relationships with customers, providing exceptional support and assurance. I led a team in resolving claims and addressing escalations promptly, ensuring timely and effective problem resolution. My role involved offering consistent support to customers and implementing strategies to enhance their satisfaction and confidence in our products.Was nominated as a Product Safety Officer for the plant
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Purchaser 04.2013 - 05.2015
Gentherm Ukraine LLC, Vynogradiv, Transcarpathian Ukraine
Industry: Automotive
As a Purchaser in Indirect Purchasing, I managed procurement processes for non-production materials and services, ensuring cost-effective and timely acquisition. I developed and maintained supplier relationships, negotiated contracts, and optimized purchasing strategies to align with organizational goals. My role involved analyzing market trends and supplier performance to achieve cost savings and efficiency improvements.
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Customer Quality Assurance Engineer 05.2013 - 05.2015
Gentherm Ukraine LLC, Vynogradiv, Transcarpathian Ukraine
Industry: Automotive
As a Customer Quality Assurance Engineer, I managed global customer claims with a focus on strengthening relationships and providing robust support. I utilized technical expertise and problem-solving techniques to analyze and resolve issues effectively. My role involvedaddressing customer concerns promptly, ensuring high levels of satisfaction and maintaining strong client trust through proactive problem resolution.
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Uzhgorod National University 09.2007 - 06.2012
Uzhgorod, Transcarpathian, Ukraine
Degree: Master's Degree
Major:English Language and Foreign Literature
Key areas of study included: English Linguistics,Literary Analysis: Critical study of major works in English and foreign literature, including historical, cultural, and theoretical perspectives. Translation Studies: Techniques and practices for translating literary and non-literary texts between English and other languages. Cultural Studies: Exploration of cultural contexts and their influence on literature and language use. Teaching Methodologies.This program equipped me with strong analytical,communication, and interpretative skills.

Resume Diana Krause Diana Krause