Highlights:Marketing: "Successfully launched a targeted social media campaign that generated a 30% increase in website traffic and a 15% rise in lead generation." "Developed and executed a comprehensive marketing strategy that resulted in a 10% boost in brand awareness within three months." Sales: "Consistently exceeded sales targets by 15%, achieving top salesperson status within the team for two consecutive months" "Established strong customer relationships, leading to a high renewal rate and increased repeat business." Project Management: "Led a cross-functional team to deliver a complex project on time and within budget, resulting in a 20% efficiency improvement." "Successfully implemented a new project management system, streamlining workflows and reducing project completion time by 10%

Skills:

Goal:Skill Acquisition: "Gain proficiency in [specific skill] through relevant training programs and on-the-job projects to enhance my career opportunities Marketing: "Lead the development of a successful marketing campaign to increase brand awareness and market share for [product/service] within the next yearLeadership Development: "Advance to a leadership position within my current company by demonstrating strong team management and problem-solving skills within the next two years

Certification:WAEC BECE WAEC WASSCE IELTS VOLLEY BALL BSc. BBA

Executive Secretary September 2024 - current
Optical Global Engineers Limited, Accra, Osu Ghana
A key office support staff member responsible for managing administrative tasks like scheduling appointments, handling correspondence, maintaining files, coordinating meetings, and providing clerical support to executives or department heads, essentially ensuring smooth office operations by managing communication and organization within a company
Responsible for managing a wide range of administrative tasks, including scheduling meetings, managing calendars, answering phone calls, handling correspondence, preparing documents, maintaining files, and providing general office support--
General Manager 04/2021 - 03/2024
Aseamko Water Company Limited, Koforidua,E/R, Ghana
Operational oversight: orchestrated the daily activities of the business,ensuring efficiency and exceptional service standards.
Budget Management : developed and oversaw financial plans, optimising revenue growth and cost - effectiveness, resulting in profit maximisation for various departments. Customer- Centric Approach: implemented customer- focused strategies,enhancing satisfaction and loyalty through personalised interactions and problem-solving. Exclusive Hiring Authority: held the sole responsibility for staff hiring, ensuring the selection of individuals who align with the company's vision of exceptional customer service. Innovative Promotional Leadership: directed strategic promotional innovatives, applying price cuts and special weekend offers with incentive-base, customer-friendly,approaches to drive customer acquisition and retention.--
Front Desk Operations & Revenue Analyst 03/2019 - 06/2019
Vodafone Ghana, Koforidua,E/R, Ghana
Became a trusted point of contact for customer concerns, consistently delivering solutions that turned one-time patrons into loyal customers.
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Exam Script Analyst May 2016 - current
West African Examination Council, Koforidua, Eastern Region Ghana
It is the duty of the exams script analyst to make sure that all mistakes made by examiners are all rectified and rechecked to avoid the candidates minor failure
To carefully approach every exams script with care and caution. Carefully recheck all given marks in total and make sure to rectify all errors before the final date of results checking online--

GCTU April 2019 - current
Accra, Abeka, Ghana
Degree: Bachelor's Degree
Major:Management
BSc.BBA

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