Highlights:? Professional Interpreter (Kurdish - Sorani) ? UX/UI Developer & Technical Support Administrator ? Guest Experience Specialist

Skills:Professional Kurdish Interpreter, Microsoft Office, Adobe Creative Suite, SQL, Java, HTML, C++, Shopify

Membership:Professional INT Certification

Certification:Professional INT Certification

Honor:Professional INT Certification

Interpreter (Kurdish - Sorani) 02/2022 - current
Language Line Solutions, Kuala Lumpur, Kuala Lumpur Malaysia
Industry: Language
Delivered over 2000 hours of Sorani interpretation services nationally and internationally, showcasing proficiency in cross-cultural communication across diverse sectors, including medical, emergency services, criminal investigations, and social services, while adhering to high interpreter standards and staying current with industry specific terminology in rapidly evolving fields.
? Delivered Sorani interpretation services, nationally and internationally, across various sectors including medical consultations/appointments, emergency services (NHS 111, 999 and 911), criminal investigations, and social services ? Demonstrated proficiency in cross cultural communication by ensuring accuracy and maintaining culturally sensitive communication ? Accumulated over 2000+ hours of interpreting from Kurdish to English ? Adhered to interpreter standards of conduct, ensuring reliable and ethical interpretation services ? Analyzed industry-specific terminology and updates, ensuring accurate interpretation in rapidly evolving fields such as healthcare, law enforcement, and finance--
UX/UI Developer & Technical Support Administrator 01/2020 - 02/2022
Tek School, Remote, Los Angeles, California United States
Industry: iT
Led the development and maintenance of multiple websites, implementing industry best practices and coding standards to optimize security, speed, and overall performance. Utilized content management systems to streamline management processes and provided proactive technical support to individuals in programming courses, enhancing their overall learning experience through timely issue resolution.
? Spearheaded the development and maintenance of multiple websites, ensuring continuous functionality and optimal performance ? Implemented industry best practices and coding standards to enhance website security, speed, and overall performance ? Utilized content management systems (CMS) to streamline website management processes ? Provided technical support to individuals enrolled in programming courses, creating a conducive learning environment ? Demonstrated a proactive approach to troubleshooting and resolving various technical issues by providing timely solutions to challenges, enhancing the overall learning experience for individuals enrolled in programming courses--
Guest Experience Specialist 01/2019 - 09/2019
Titanic Hotel & Spa, Sulaymaniyah, Sulaymaniyah Iraq
? Facilitated clear communication between guests and various hotel departments, ensuring a smooth flow of information and personalized service ? Collaborated effectively with various hotel departments, fostering a positive and cohesive work environment to ensure a seamless guest experience ? Collected and analyzed guest feedback to identify areas for improvement, implementing strategies to enhance overall guest satisfaction ? Thrived in a dynamic hospitality environment by quickly adapting to changes, handling peak periods, and maintaining composure during high-pressure situations
Facilitated clear communication between guests and hotel departments, fostering a positive work environment for seamless guest experiences. Collected and analyzed guest feedback, implementing strategies to enhance overall satisfaction, and thrived in a dynamic hospitality setting by adapting to changes, managing peak periods, and maintaining composure in high pressure situations.--

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