Highlights:Successfully led a digital transformation project at De Lage Lander Financial Group, integrating a COTS application for asset financing and implementing RPA solutions. This improved leasing and loan origination efficiency by 20% and reduced operational risks by 25%, showcasing excellence in delivering measurable business outcomes through technology

Skills:Business Analysis, Project Management, Functional Analyst, Agilist, Scrum Master, Software Implementation

Goal:To leverage 12+ years of expertise in business analysis, digital transformation, and process optimization to drive strategic organizational initiatives, enhance operational efficiency, and deliver value through innovative IT solutions

Certification:Professional Scrum Product Owner (PSPO I) Professional Scrum Master (PSM I) SAFe 5.1 Product Owner/Product Management SAFe 5.1 Agilist

Senior Business Analyst 09/2019 - 08/2024
De Lage Landen Financial Group, Toronto, Ontario Canada
Industry: Financial
Oversaw a digital transformation project that upgraded asset-financing systems, integrating an end-to-end equipment financing COTS application by Solifi. Implemented RPA to enhance leasing/loan origination solutions, which improved data accuracy and reduced processing time by 20% from loan origination to funding.
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Business Analyst 06/2018 - 11/2018
Toronto Hydro, Toronto, Ontario Canada
Industry: Utilites
The project aimed to enhance Toronto Hydro's customer-facing web and mobile applications to improve user experience, increase accessibility, and streamline customer interactions with utility services. The enhancements focused on adding new features, improving existing functionalities, and ensuring compliance with accessibility standards such as WCAG 2.0, WCAG 2.1, and ADODA.
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Senior Business Analyst 12/2018 - 09/2019
Fizen Technology, Tampa Bay, Florida United States
Industry: Finance
Led the implementation of a SaaS asset-lending platform using a COTS application to streamline loan origination and asset management processes, improving customer experience and regulatory compliance.
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Business Analyst & Product Owner 05/2016 - 06/2018
Clearbridge Mobile, Toronto, Ontario Canada
Industry: IT
Web/Mobile Application Development for diverse clients across multiple industries, including retail, media & entertainment, healthcare, and finance from discovery to delivery to app store.
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Business Process Analyst 07/2015 - 04/2016
Rogers Communication, Toronto, Ontario Canada
Industry: Telecommunications
The project - Oracle HCM implementation- aimed to automate HR processes across the organization, replace outdated systems, and integrate new functionalities to enhance overall efficiency.
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Business Analyst 07/2013 - 07/2015
KPMG Canada, Toronto, Ontario Canada
Industry: Financial
ServiceNow and Internal systems application development, customization
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Visveswaraya University 07/2004 - 09/2008
, , India
Degree: Bachelor's Degree
Major:General Science
General Science Degree

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