Highlights:Successfully helped a client increase their email open rates by 40% through a well-crafted campaign, showcasing my ability to deliver results-driven copy. Additionally, with over 4 years of customer service experience, I have consistently maintained high customer satisfaction (CST) scores and ensured quality in every interaction. This blend of copywriting and customer service expertise allows me to create content that resonates with audiences and drives meaningful engagement.

Skills:copywriter social media ads manager CSR

Goal:My career goal is to excel as a skilled copywriter, crafting compelling content that drives results and helps businesses grow. I aim to continually refine my expertise in persuasive writing, build lasting client relationships, and contribute to impactful marketing campaigns that deliver measurable success.

Membership:Don't have any membership as of now.

Certification:Hubspot academy Email management Course Email copywriting course from Hustler's University

Honor:Recipient of the 'Top Performer' award in customer service for consistently achieving high satisfaction scores and exceeding performance targets. Recognised for excellence in copywriting with a client campaign that resulted in a 40% increase in email open rates.

Email Copywriter 04/2021 - current
Self employed, Lahore, Punjab Pakistan
Industry: Copywriting
Creative and results-oriented copywriter with over two years of experience crafting compelling and engaging content across various platforms. Specialises in email marketing, social media campaigns, and brand storytelling to drive customer engagement and conversions. Adept at understanding audience needs and delivering clear, persuasive messaging that aligns with business goals.
- Develop high-quality, engaging content for various platforms, including email campaigns, social media posts, websites, blogs, and marketing collateral. - Create persuasive and SEO-friendly copy to enhance visibility and improve search engine rankings. - Collaborate with marketing teams to align copy with brand voice, tone, and objectives. - Analyse audience needs to tailor messaging that resonates and drives action. - Manage and optimise ad campaigns on platforms like Facebook, Instagram, LinkedIn, and Twitter. - Proofread and edit content to ensure clarity, accuracy, and consistency. - Stay updated on industry trends and consumer behavior to craft relevant and impactful content.--
Academic essays and reports writer 03/2019 - 03/2021
Self employed, Lahore, Punjab Pakistan
Industry: Education
Detail-oriented and skilled writer with extensive experience in crafting high-quality academic reports, research papers, and theses. Proficient in conducting thorough research, organising complex information, and delivering well-structured, original content tailored to academic standards. Known for meeting tight deadlines while maintaining accuracy and clarity in writing
Conduct in-depth research on various topics to gather credible and relevant information. Write and structure academic reports, essays, and theses in alignment with institutional guidelines. Ensure clarity, coherence, and logical flow of content throughout the document. Adhere to strict formatting, citation, and plagiarism-free standards (e.g., APA, MLA, Chicago). Review and proofread drafts to maintain accuracy and eliminate errors. Collaborate with clients or students to understand project requirements and objectives. Deliver customised content on diverse topics while adhering to tight deadlines.--

university of Punjab 11/2016 - 12/2020
Lahore, Punjab, Pakistan
Degree: Bachelor's Degree
Major:CRE, CPI, Renewable energy
Minor:Pak study
Bachelor of Science in Chemical Engineering graduate with a CGPA of 3.26. Acquired a strong foundation in chemical processes, thermodynamics, and process optimisation. Gained hands-on experience through laboratory experiments, industrial projects, and team collaborations, focusing on sustainability, process safety, and efficiency. Developed analytical and problem-solving skills applicable to various industries.

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