Highlights:

Skills:Maintenance and repairs, after sales support, troubleshoot, communication, leadership

Goal:With a robust foundation in aftersales support for JCB and Hitachi construction and mining equipment, my role at SMT Africa centers around enhancing customer satisfaction through effective problem-solving and superior service management. Our team's commitment to excellence has been pivotal in diagnosis and repairs, streamlining warehouse processes and optimizing parts consignment stock management. At the core of my professional journey lies a dedication to the mechanics of off-road vehicle servicing, evidenced by my experience with Hitachi and JCB diggers, as well as Toyota and BT forklifts. Bilingual proficiency in English and French complements my technical skills, enabling me to effectively communicate and foster strong client relationships across diverse markets.

Parts and Service Sales Supervisor 07/2022 - current
SMT GHANA Limited, Accra , Ghana
Industry: Construction and Mining
After sales support of Hitachi earth moving equipment. spart parts sales machine follow up and customer advise.
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Parts and Service Sales Supervisor 03/2021 - 06/2022
DEM Ghana, Accra , Ghana
Industry: Construction and Mining
after sales support of Hitachi earth moving equipment; Kleeman crasher; Wirtgen construction equipment
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Field Service Technician 09/2012 - 02/2021
CFAO GHANA, Accra , Ghana
Industry: Construction and Mining
after sales support of JCB range of products; New holland combine harvester and tractors; Toyota material Handling equipment.
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Accra Polytechnic 07/2008 - 05/2011
, , Ghana
Degree: Professional Degree
Major:Automotive Engineering
Higher National Diplomat (HND) in Automotive engineering auto Technology Maintenace and repairs troubleshooting

Sambiani-Bore CV