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Shereen Shakeel

, US

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: Marketing Project Manager,

  • Occupation: Management

  • Degree: Master's Degree

  • Career Level: Experienced

  • Languages:

Career Information:

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Highlights:

Skills:Project Management, Client Relations, Digital Marketing, Google Ads, Advertisements, Social Media Advertising, Analyzing Data, Stake Holder Management


Experiences:

Digital Marketing Project Manager 02/2017 - 08/2019
Media House Marketing & Advertising Private Limited, Hyderabad, Telangana India
Industry: Digital Marketing
Developed and implemented Digital Marketing strategy on multiple projects by creating and managing cross-project schedules. Ensured they are completed on time and in the given budget. Maintained a friendly culture which supported an open communication and creativity. Implemented strategies, optimizing performance and reporting to key stakeholders.
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Senior Customer Service Representative 08/2013 - 09/2015
Amazon India, Hyderabad, Telangana India
Industry: E-commerce
Provided support to Indian customers regarding billing, order tracking queries. Handled escalated calls from frustrated customers with professionalism. Trained, monitored, and supported new hires and team members.
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Customer Advisor 04/2012 - 06/2013
247 Customer, Hyderabad, Telangana India
Provided support to US customers. Handled escalated calls by customers with the right tone and empathy. Provided support for billing and technical queries. Implemented upselling to bring more business to the organization.
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Education:

Golden Gate University 09/2023 - current
San Francisco, California, United States
Degree: Master's Degree
Major:Project Management
Studying masters in Project Management.


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