Highlights:

Skills:mysql, orqcle, VMware Cisco, HTML, CSS, javascript, Jquery, java(beginner), Network monitoring, Datacenter technician, Help Desk technician, IT supports

Database Assistant 09/2019 - 10/2019
World Food Program, N'Djamena, Chari Baguirmi Chad
Industry: NGO
Defined database design specifications based upon project requirements. Administrating Data, by Deleting duplicated Data on WFP.
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Network Engineer in NOC 01/2019 - 09/2020
Huawei Technologies Chad, N'Djamena, Chari Baguirmi Chad
Industry: Telecommunication
Monitored incident alert systems during both normal hours and after-hours periods,
Monitored incident alert systems during both normal hours and after-hours periods, alerting appropriate departments and personnel of malfunctions or incidents. Triaged incoming support tickets, prioritizing requests based on severity and potential operational disruptions. Mastered and used multiple network monitoring tools and element management systems and detected and resolved service-impacting events with exceptional speed and accuracy. Communicated clearly, articulately and patiently with customers requiring support. Provided status updates to keep upper management informed and to reach goals. Handled troubleshooting tasks for Local Area Networks, Wide Area Networks and voice systems to reduce network connectivity problems. Closes Incident Ticket after resolution by providing root cause and action taken--
Operation Assistant 02/2014 - 08/2014
IOM (International Organization of Migration), Sarh, Moyen Chari Chad
Industry: NGO
Operations Assistant to administratively support the organization, processes, and activities that enable successful implementation of programs.
Supervised day-to-day facility operations in accordance with set policies and guidelines. Planned routine operations and special projects under regional Manager. Assisted management in making important decisions by collecting, organizing and modeling data. Worked with migrant and support teams to troubleshoot reported problems. Worked closely with other others organization on special projects to provide assistant to migrant from Central African Rep. Maintained physical equipment functions to meet productivity goals according to internal and external compliance initiatives. Assisted with answering phones, filing paperwork, entering data and profile migrant to support operations department. Updated and input route information into computer system on daily basis.--
Web developer intern 07/208 - 12/2018
Emi Koussi University, N'Djamena, Chari Baguirmi Chad
Industry: University
Designed University's Intranet, portals and large-scale web applications for multiple users.
Followed internal procedures for coding standards to create reliable, reusable programming assets. Created dynamic web apps using, HTML, JavaScript, PHP and MySQL to suit individual client needs. Assisted end users by maintaining and supporting both Windows and Mac-based computers.--
Network Engineer in NOC 10/202 - 10/2021
Moov Africa, N'Djamena, Chari Baguirmi Chad
Industry: Telecommunication
Monitored incident alert systems during both normal hours and after-hours periods,
Monitored incident alert systems during both normal hours and after-hours periods, alerting appropriate departments and personnel of malfunctions or incidents. Triaged incoming support tickets, prioritizing requests based on severity and potential operational disruptions. Mastered and used multiple network monitoring tools and element management systems and detected and resolved service-impacting events with exceptional speed and accuracy. Provided status updates to keep upper management informed and to reach goals. Handled troubleshooting tasks for Local Area Networks, Wide Area Networks and voice systems to reduce network connectivity problems. Closes Incident Ticket after resolution by providing root cause and action taken--

University of N'Djamena 11/2014 - 12/2019
N'Djamena, Chari Baguirmi, Chad
Degree: Bachelor's Degree
Major:Computer sciences
Bachelor degree in computer science

My resume