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Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: information technology specialist, customer success manager
Occupation: IT and Math
Degree: Associate's Degree
Career Level: Fully Competent
Languages:
Highlights:
Skills:
Assistant Property Manager 10/2022 - 10/2024
Real Estate Opportunities LLC, Springfield, Missouri United States
Industry: Real Estate
Responsible for assisting the property manager in the daily management and operation of a property
• Managing and maintaining property listings
• Handling tenant communications
• Processing rental applications and tenant screening
• Managing rent collection and accounting
• Coordinating maintenance and repairs--
Utility Expert 07/2021 - 08/2022
24/7INTOUCH - Conservice, River Heights, UT United States
Industry: Real Estate
Responsible for managing residential and commercial properties.
•Promptly respond to client enquiries via phone, email, mail, or social media.
•Quickly and efficiently open customer accounts by accurately recording account data.
•Setting up appointment for client, brokers, technician, and tenant.
•Keeps records and creates regular reports
•Maintenance coordinating
•Taking care of Utility Bills--
Customer Service Representative 01/2020 - 01/2021
AFNI – Verizon, Quezon City, Metro Manila Philippines
Industry: Telco
Responsible for handling complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.
•Promptly respond to client enquiries via phone, email, or chat.
•Take ownership of customer issues.
•Escalate unresolved issues to the appropriate internal teams.
•Effectively managed approximately 20 or 30 incoming calls daily.--
Data Entry / Customer Service Representative 07/2013 - 10/2017
Collective Solution – SafeLink Wireless, Quezon City, Metro Manila Philippines
Industry: Telco
Entering customer and account data from source documents in a timely manner
• Compile and sort information according to prepare source data for computer entry
• Apply data program techniques and procedures.
• Responsible for responding customer/client enquiries via phone, email, mail or chat. •
Ensure proper use of office equipment and address any malfunctions--
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