Highlights:

Skills:

Mainframe Operator 09/2021 - 07/2022
IDC Technologies (S) Pte Ltd, Singapore, Singapore
Industry: computer
ITIL V4 FOUNDATION CERTIFIED Mainframe and AS400 Knowledgeable
• Use Netcool to monitor and action on/escalate alerts messages, • Determine job abends is in path of critical stream and analyse delays, for proper escalation, • Monitor JTU for long running jobs and delays, • Ensure transmission of jobs (FTP/NDM) are processed in a timely manner, and escalate immediately to application team/vendor as needed, • Monitoring of mainframe system and jobs using excessive CPU or looping via mainview, • Interact with vendors for any DASD or VTS issues, • Engage with other mainframe teams such as DASD, Performance, Automation, RACF, DB2 and zOS engineers, as needed to work on any enhancements or solutions, • General Optech responsibilities such as, break fix job failures, health checks, attend to adhoc request, RLC requests, handling abends (QA/Prod), • Handling GSNow tickets (incident ticketing tool) until resolved/closed, • Interact with Network/Incident Management on issues as they arise such as Network flapping and other issues that requires escalation in terms of severity, • Escalate any MQ message build-ups to proper application team, • Manage batch jobs by changing priority of class and manipulating initiators as needed, • Be able to execute all functions on the CEC HMC consoles, • Check OPC for jobs Held or Man1, and all OPC work stations (AFOP, AUTO, NDM1, FTP1) for any late jobs, • Support IPLs both scheduled and unscheduled • Perform console dumps for regions/tasks, batch jobs as requested--
Senior Data Center Operator 02/2021 - 09/2021
Jobline Resources Pte Ltd, Singapore, Singapore
Industry: computer
Back-up Storage Network
• Perform off site DC operation by supporting sites annual power shutdown and electrical maintenance, • Generate monthly reports for submission to top management, and/or as what is required, • Monitor and upload daily DC temperature and ambient readings, • Liaise with vendor on maintenance of LAN cables connection, access points and network switches, • Perform proper handling of media tapes for offsite of daily, weekly and monthly backups, • Liaise with building security and M&E regarding issues that pertains to Data Centre, • Supervise junior operators--
Data Centre Facilities Management Engineer 10/2019 - 01/2021
Comtel Solutions Pte Ltd, Singapore, Singapore
Industry: computer
Generate monthly reports for submission to top management
• Approve and process Physical Access for GDC, Modification and Termination, • Approve, process and enrol applicants to Training Management System as Learners or Course Administrator, and provide Security & Safety Briefing course (physical or online) for data centre access renewal or new application • Approved, process and enrol applicants to Key Management System to access data centre racks, • Liaise with building security and M&E regarding issues that pertains to Data Centre, • Generate monthly reports for submission to top management, and/or as what is required, • Provide support during yearly/quarterly/monthly scheduled shutdown or maintenance of critical facilities of data centre constant monitoring for continuous operational mode.--
Data Centre Facilities Management Engineer 05/2015 - 03/2019
Comtel Solutions Pte Ltd, Singapore, Singapore
Industry: IT
Performs engineering and operational procedure (cable structuring, windows patching, infrastructure alerts and monitor ticket queue using Remedy.
• Ensure the availability and integrity of all servers and storage equipment in the DC for business continuity. • Facilities components are kept in good condition by constant monitoring for continuous operational mode. • Real-time monitoring of security infrastructure in-place for safe operation and secure workplace from real and potential threats for reliability and confidentiality of information assets. • Performs engineering and operational procedure (cable structuring, windows patching, infrastructure alerts and monitor ticket queue using Remedy. • Initiate incremental and full CCTV, application/server backup and keep based on set retention using Honeywell. • Provides solutions and coordinates with contractors/vendors from initiation to completion. • Adhere to IT protocol measures which includes access control, administrative activity, log-in monitoring (building/data centre/command centre) to minimize risk and respond to different levels of threats. • Process building access using Visitor Management System • Monitor, process and create Facilities Management Service Request for Equipment Movement In/Out Modify and Cable Request • Monitor CRAC, temperature and humidity using Synapsense • Reason for Leaving: Contract Ended--
Temporary Project Coordinator 02/2009 - 08/2009
Setsco Services Pte Ltd – NDT/Inspection Mechanical Technology Division, Singapore, Singapore
Industry: Engineering
Analyze and check veracity of raw data (Inspection Report Notice) from site personnel.
? Analyze and check veracity of raw data (Inspection Report Notice) from site personnel. ? Generate required weekly reports for submission to Project Consultant/Contractors/Client. ? Ensure accuracy of reports prior to presentation or submission to Clients. ? Attend to local / foreign calls for query or request. ? Perform adhoc duties that may be assigned from time to time.--
Computer Operator 10/2009 - 04/2015
A-IT Software Services Pte Ltd, Singapore, Singapore
Industry: IT
Provide real time escalation, restart, and restore capabilities of any failed batch processes and proper escalation of all major batch or on-line issues from immediate supervisor up to senior management
• Use Tivoli Work Scheduler (TWS) through Job Scheduling Console to submit adhoc schedules and jobs in support to all application either by eTicket or Virtual Ticket • Use Netcool/Omnibus Dual Server to monitor alerts, and for immediate escalation if required • Ensure to process all requests for completion of recovery by using Reflection for Unix/OpenVMS • Issue rerun, hold, cancel and release Job Stream Instance (Schedule) and Job Instance (Jobs) to ensure the proper completion of daily batch run • Ensure all approved SLA (Service Level Agreement) or QI (Quality Indicator) deliverables are met daily to provide on-time and consistent service to the user • Provide real time escalation, restart, and restore capabilities of any failed batch processes and proper escalation of all major batch or on-line issues from immediate supervisor up to senior management--
Tape Librarian 11/2005 - 11/2008
Citibank N.A, Singapore, Singapore
Industry: IT
Perform semi-annual stock take/inventory for all media in APPC.
? Perform semi-annual stock take/inventory for all media in APPC. ? Proper tracking of all media and assets using Radio Frequency Identification (RFID). ? Generate required reports of all media and assets movement using Crystal Report Software. ? Dispose/Degauss obsolete tapes. ? Raise ChangeMan Packages to edit production JCL and Serena for UAT JCL. ? Monitor scratch level for all systems (IBM VE, Veritas, VAX, Stratus, Mainframe & Open System) ? Edit the JCL in accordance to what is required to complete the job. ? Perform quarterly random readability for all platforms for integrity and any vulnerability. ? Tape cycling. ? Process Tape Request. ? Packing of tapes to its respective slots. ? Release of scratch tapes for production runs. ? Ensure accuracy of collection and delivery of tapes by vendor. ? Initiate the expiration/extension of production and testing media using CA-1. ? Attend to local / foreign user’s query or request. ? Perform adhoc duties that may be assigned from time to time.--
Computer Operator 07/2003 - 11/2005
A-IT Software Services Pte Ltd, Singapore, Singapore
Industry: IT
Operates and monitor AS/400 machine
? Operates and monitor AS/400 machine performance during Online and End of Day activities and recover all the existing systems and their associated hardware, software and batch within the multi-site controlled Command Centre environment. ? Ensure all approved SLA (Service Level Agreement) or QI (Quality Indicator) deliverables are met daily to provide consistent service to the user. ? Provide real time escalation, restart, and restore capabilities of any failed batch processes and proper escalation of all major batch or on-line issues from immediate supervisor up to senior management. ? Shutdown and IPL (Initial Program Load) systems when coordinated and approved through Change Control standard procedures. ? Maintain an impact-free environment for the user groups throughout the business, when implementing or managing approved change records and after-hours/emergency records. ? Perform data backups (System, Non-System & Directories) for Daily, Weekly, Monthly and carry out disaster recovery operations. ? Mount computer tapes and disks and install software. ? Perform routine network start-up, close down and maintain control records. ? Generates reports on systems availability, system response time and reliability and on operational changes, problems and security. ? Submit and monitor End of Day programs. ? Runs Application Systems daily batch run on every business day. ? Bring up online server; activate all controllers, devices and lines after IPL. ? Perform restoration (Objects & Libraries) as per request on adhoc basis.--
System Support Officer 06/1996 - 06/2003
A-IT SOFTWARE SERVICES PTELTD., Singapore, Singapore
Industry: IT
Monitor ongoing batch jobs for all back up of each country covered.
? Responsible in maintaining library of tapes in the Data Centre. ? Appropriately manage tapes and other forms of media through proper labelling, initializing, and purging. ? Responsible for all mapping of media for dispatch to local/international installation. ? Record and distribute list of returned media from external installations. ? Control the usage of mid-range media. ? Coordinate with lower / mid-level management on how to streamline the processes to maximize the time and output aspect. ? Identify incomplete or improperly processed jobs and initiate action required in reprocessing. ? Edit the JCL in accordance to what is required to complete the job. ? Monitor ongoing batch jobs for all back up of each country covered. ? Initiate the expiration/extension of production and testing media using CA-1. ? Attend to local / foreign user’s query or request. ? Perform adhoc duties that may be assigned from time to time.--
Junior Computer Operator - Job Grade 4 03/1993 - 06/1996
Philippine Long Distance Telephone Company Data Centre - Purchasing & Distribution, Philippines, Philippines
Industry: Telephone Company
Monitor computer processing to ensure optimum loading.
? Ensure that required files been issued to library. ? Review production results to determine the accuracy of schedules. ? Monitor computer processing to ensure optimum loading. ? Initiate recovery action when job stream analysis indicates inaccurate or incomplete processing. ? Review outputs to see that they meet job requirements and distribute them to user-groups. ? Insure completeness of transaction archives and monitors archive tapes outside of repository. ? Maintain inventory of hardware and network devices. ? Formulate shell scripts in response to new requirements of end-users/developers, or new resources to be attached into the system. ? Ensure continuous uptime of the whole network by monitoring the performance of the network and its devices. ? Diagnose networks related problems and resolve such problems to correct. ? Monitor the performance of the local terminals, remote workstations and other peripherals connected to the LAN. ? Assist all end-users in minor workstation and connectivity problems. ? Install and test hardware and network devices. ? Monitor preventive maintenance of hardware. ? Perform initialization and back-up procedures, uploading and downloading of files, and other batch processing. ? Perform initial troubleshooting of hardware or software problems.--
Clerk - Job Grade 2 04/1991 - 03/1993
Philippine Long Distance Telephone Company, , Singapore
Industry: Telephone Company
consolidating documents
? Encoding/typing of Approved Purchase Order. ? Collating necessary documents for the approved PO.--
Clerk - Job Grade 3 09/1987 - 04/1991
Environmental Management Bureau (Pollution Adjudication Board), Philippines, Philippines
Industry: Environment Government
clerical works
? Receive/record all incoming motions and testimonies of all parties concern. ? Pertinent documents are collated for adjudication. ? Issues and serves notices to obstinate company--
Messenger 01/1985 - 09/1987
Bureau of Mines & Geo-sciences Philippines, Philippines, Philippines
Industry: Mines
Filing and safekeeping
? Filing and maintenance of approved Declaration of Location. ? Safekeeping of approved Placer & Lode Lease Plans, approved Placer Lease & Lode Lease Applications and Contracts granted to mineral companies. ? Maintain File of availed mineral rights of mining claims.--

Polytechnic University of the Philippines 06/1985 - 03/1989
Philippines, , Philippines
Degree: Bachelor's Degree
Major:Business Management
? 24 years of industry experience that includes several years in Distributed, AS/400, Mainframe, data centre operations, assets and media management combined and facilities management. ? Hands-on working experience in a banking datacentre environment and has been part of one of the world’s top MNC Data Centre operations for 19+ years ? ITIL V4 Foundation Certified

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