Highlights:

Skills:Time Management, Team leader & Player, Inventory Management, Microsoft Office Suite, QuickBooks, Graphic Designer, Delivery Driver, Forklift Operator, Dispatcher, Customer Service, Communication Skills

Casual Straddle Carrier Operator 11/2024 - current
Kingston Freeport Terminal Limited (KFTL), Kingston , Jamaica
Industry: Shipping & Logistics
Operate container carriers to support container yard operations, assist gantry cranes with vessel loading and dispatching, and manage the local delivery of containers efficiently.
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Delivery Associate 06/2024 - 11/2024
Shawn’s Auto Parts, Kingston , Jamaica
Industry: Automotive
Manage the distribution of auto parts through over the counter sales, process returns efficiently, assist with sales inquiries, and oversee inventory management to ensure accuracy and availability.
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Inventory Stock Associate 01/2023 - 05/2023
MRD Inventory Management Limited, Kingston , Jamaica
Industry: Manufacturing
Manage pharmaceutical inventory within a large, temperature-controlled warehouse, ensuring compliance with FIFO protocols, food storage regulations, and temperature control policies. Oversee inventory management, prepare pharmaceutical products for delivery, and operate a reach forklift (standing forklift) for receiving supplies and organizing stock.
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Administrative Personnel & Forklift Operator 05/2023 - 05/2024
Hays Enterprise Ltd. T/A( Solid Concrete Mix), Linstead St.Catherine , Jamaica
Industry: Construction
Manage customer inquiries and process sales orders while overseeing company fleet documentation, including vehicle licensing, highway toll usage, and sourcing maintenance parts for the maintenance department. Maintain daily employee records, tracking attendance, vacations, call-outs, and HR-related inquiries. Handle inventory management, receipt, and distribution of lubricants such as diesel, hydraulic oil, and engine oil. Operate a forklift to support the batching plant in the concrete mixing process for various projects.
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Customer Service Associate 03/2019 - 01/2023
Ibex Global Co., Kingston , Jamaica
Industry: Business Processing Outsourcing (BPO)
Provide customer support for FedEx Express, FedEx Ground, and FedEx Freight as a third-party service provider, managing inquiries via phone and email. Assist customers with shipping solutions for small packages to large palletized freight, including both air and truck freight. Advise on hazardous materials (hazmat) shipment requirements and handling procedures. Address issues related to delayed and lost shipments while guiding customers in locating drop-off points and shipping centers.
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Assistant Delivery Driver & Senior Warehouse Associate 03/2016 - 03/2019
Mega Marketing Limited, Kingston , Jamaica
Industry: Manufacturing
Conduct island-wide deliveries five days per week, ensuring the timely and secure transport of tangible goods, time-sensitive shipments, and the collection of outstanding invoices, COD payments, expired goods, and returns. Gather customer feedback and assist in promoting and selling new products. As a Senior Warehouse Associate, oversee the receipt and clearance of containers, maintain warehouse organization, and coordinate task assignments for warehouse associates. Manage daily inventory following FIFO procedures and support promotional events.
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Forklift Operator 08/2015 - 11/2015
MRD Inventory Management Limited, Kingston , Jamaica
Industry: Manufacturing
Operate a seated forklift in a high-volume warehouse, managing the handling of tangible and perishable food items across receiving, storage, and dispatch departments.
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Sales Associate &. Warehouse Associate 06/2014 - 02/2015
Exotic Stones Creations & Home Decor., Kingston , Jamaica
Industry: Sales, Kitchen Designs
Manage sales inquiries and provide customer assistance in the showroom, guiding them through the selection and purchase of countertops, tiles, shower enclosures, and bathroom fixtures. Operate a seated forklift within the warehouse to support inventory management and logistics
Manage sales inquiries and provide customer assistance in the showroom, guiding them through the selection and purchase of countertops, tiles, shower enclosures, and bathroom fixtures. Operate a seated forklift within the warehouse to support inventory management and logistics--

Tarrant High School 09/2006 - 05/2011
Kingston , , Jamaica
Degree: High School Or Below
Major:Building Technology
Graduating with certification in building technology.

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