Highlights:Dedicated HR & Payroll IT Consultant with 25+ years of experience driving digital transformation in the public sector. Proven ability to modernize legacy systems by migrating them to cloud-based HRIS & Payroll solutions. Skilled in leading cross-functional teams to ensure seamless transitions and optimize operational efficiencies. Adept at project management, stakeholder collaboration, and delivering impactful results that enhance client satisfaction.

Skills:VBA / Macro for Excel, HRIS Functional Analyst, VAX/VMS, Modern Standard Arabic language, COBOL, Oracle Fusion HCM Certified, Scrum Master Certified, Data Management, VBScript, IT Project Management, SDLC Waterfall Methodology, SDLC Agile Methodology

Goal:Leverage my 25+ years of HR & Payroll IT expertise in a collaborative and innovative work environment. I'm passionate about sharing my knowledge while learning from experienced colleagues to continuously improve HR technology solutions and drive positive business outcomes.

Certification:1. Scrum Master Accredited Certification, The International SCRUM Institute, Authorized Certification ID: 55181061639916. 2. Oracle HCM Business Process Certified Foundations Associate, Oracle Corporation, Authorized Certification ID: 30547260OHCMBPFAREL2 3. Modern Standard Arabic Proficiency Certification, the Jordanian official Arabic Language Academy.

Information Systems and Data Technical Adviser 07/2016 - 10/2018
The Palladium International Group, Amman, Amman Jordan
Industry: International Development
Took the lead in Palladium’s participation within a consortium of international partners: Chemonics International and University Research Company, URC to execute a USAID-funded HRH2030 Program (Human Resources for Health in 2030) in Jordan.
- Analyzed, assessed, and provided recommendations related to the challenges and issues of the current HRH-related data systems such as data processing cycle, document circulation, and quality of accumulated data of more than 55,000 current and dismissed employees. - Supported the MOH in transforming from their current legacy HR systems to the governmental unified HRIS & Payroll. - Analyzed, assessed, and provided recommendations regarding the interoperability between Ministry of Health's information systems HIS) and the unified official HRIS and Payroll - Engaged in the development lifecycle of the web-based tool to allocate the Workforce Indicators for Staffing Needs (WISN) as a best-practice approach recommended by World Health Organization. The HRH planning tool is adapted and rolled out across multiple levels of the MOH including headquarters, governorates, and health facilities.--
HRIT Manager/Deputy IT Director 01/2013 - 02/2016
The Civil Service Bureau, Amman, Amman Jordan
Industry: Public Administration
Played a key role in modernizing government HR systems. As HRIT Manager, I implemented a unified cloud HRIS across all government departments, ensuring communication, training, and readiness to align HR initiatives with organizational goals. Directed IT service integration and operational environment alignment.
• Spearheaded the comprehensive implementation of a unified HRIS as the HRIT Manager, extending its reach across all governmental bodies. Facilitated effective communication with the key stakeholders, conducted impactful training and awareness sessions, and assessed departmental readiness for seamless HRIS integration. • Fostered collaboration with cross-functional teams and departments, ensuring the smooth integration of HRIT initiatives and their alignment with organizational objectives. • Directed IT service integration, teams, and infrastructure in my role as Deputy Director, aligning operations with the established goals of the CSB. • Entrusted the CSB with the responsibility of consolidating civil service data of the government departments, enabling exchange and utilization of data for Government-to-Government e-services initiatives. • Delegated the CSB to the interviewer committees for recruiting IT seniors at the governmental departments. • Led the Civil Service Bureau (CSB) in integrating the unified HRIS and Payroll system with other government-wide software used for Governmental Resources Planning (GRP) in Jordan.--
HRIS Project Manager 01/2009 - 12/2012
The Civil Service Bureau (CSB), Amman, Amman Jordan
Industry: Public Administration
Collaborated closely with a diverse cross-functional team to successfully deliver a unified governmental cloud HRIS and Payroll systems, called for implementation across various public sector departments. The project opted as a part of Public Administration Reform, aiming to improve HR processes and support decision-making capabilities, ultimately striving for enhanced efficiency and effectiveness in government operations.
The role entails the following responsibilities: • Reviewed, validated, and escalated the project documents for approval such as the Request for Proposal (RFP), scope of work, and Service Level Agreement (SLA) documents. • Served and oversaw the HR, Payroll, and IT liaison team to the IT outsourcer. • Verified that collected requirements and customizations align with the HR legislations and relevant references, to ensure compliance across HR management, development, and financial domains. • Reviewed, validated, and confirmed the business analysis and layout design documents. • Managed the software testing processes including dynamic, static, functional, and non-functional tests. • Managed communication with the key stakeholders, partners, and workgroups. • Analyzed, resolved/mitigated, and monitored the identified risks. • Involved with the ICT engineers at CSB, local official IT partners, and Oracle Corporation in equipping the CSB with the appropriate infrastructure such as servers, networking, software capacities, topologies, mirroring, and disaster recovery. • Collaborated in evaluating the readiness of ministries and departments for a successful transition to the unified HRIS, encompassing a thorough assessment of hardware equipment, networking setup, and the workforce capacities.--
HR Data Optimization Project Lead 01/2008 - 12/2008
The Civil Service Bureau (CSB), Amman, Amman Jordan
Industry: Public Administration
Worked with a senior IT engineering team in a large-scale government project to successfully cleanse over 2 million HR data records through collaboration with diverse workgroups.
• Collaborated with a senior IT engineering team to work through the cleansing of 2+ million HR data records in collaboration with 200 workgroups at 64 ministries and departments performing entry points to verify and purify online data based on the archived documents. • Managed the development lifecycle of the website tailored and specified for the project. • Managed the training of the workgroups for the agreed framework, the adapted methodologies, and the tailored website.--
Senior Software Engineer 01/2002 - 01/2007
The Civil Service Bureau (CSB), Amman, Amman Jordan
Industry: Public Administration
Designed, developed, and maintained the software applications for CSB. Participated in the CSB's transformation from the COBOL legacy systems to modernized opposites.
• Updated, tested, and maintained the CSB's main business COBOL software. • Developed, tested, and maintained VB and VBA modules for CSB's main system, supporting diverse business operations. • Spearheaded the implementation of online data exchange mechanisms between CSB, Ministry of Health, and Ministry of Education, reducing significantly the reliance on manual data entry. • Collaborated with work technical groups to transform the core business COBOL systems to Oracle opposites.--
Senior COBOL Developer 01/1997 - 12/2001
The Civil Service Bureau (CSB), Amman, Amman Jordan
Industry: Public Administration
Provided ongoing maintenance and enhancements to the CSB's business systems and modules, ensuring their stability and functionality.
• Designed, developed, and implemented COBOL and BASIC modules pivotal to the core business operations of the CSB. • Managed system documentation for future maintenance and expansion efforts. • Conducted user training sessions to ensure utilization of the implemented modules. • Participated in setting up the national contingency plan to address the Y2K defect to ensure uninterrupted operations and data integrity. • Initiated, developed, and launched the CSB's official website, establishing an online channel for the organization.--
OpenVMS Operator/COBOL Programmer 8/1991 - 12/1996
The Civil Service Bureau (CSB), Amman, Amman Jordan
Industry: Public Administration
Responsible for ensuring continuous computer operational state. Participated in the software development team for developing and implementing COBOL business modules.
• Monitor and control the system environment to ensure production continuity. • Monitor and respond to operating and error messages. • Follow up and document the system and peripherals malfunctions and abnormal terminations. • Execute backup and restore of system files and databases. • Design, test, and execute batch files for certain tasks. • Develop, design, code, and test new changes to enhance the COBOL CSB's applications • Responsible for data importing from relevant external departments to replace manual data entry processes. This includes analyzing database schemas, mapping data elements, cleansing data, uploading information, and conducting comprehensive testing.--

The Intermediate University College 08/1984 - 08/1986
Amman, Amman, Jordan
Degree: Associate's Degree
Major:Computer Programming and Systems Analysis
Grade Point Average is 84.5%

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