Highlights:

Skills:

Receptionist 01/2021 - 04/2021
Zurzach Care, Braunwald, Switzerland
Industry: Health
Contact point for patients, visitors, employees and doctors Secretarial tasks Processing medical reports Recording services (temporary position)
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Events, Media, and Administration Clerk 11/2021 - current
Fuhrer & Hotz AG, Baar, Switzerland
Industry: Marketing
Responsibility for the secretariat and back office processes Hub function for events Coordination of communication measures such as mailings, social media, homepages, address files, etc.
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Junior Marketing Assistant 04/2021 - 10/2021
just-medical!, Baar, Switzerland
Industry: Marketing
Development of the medical training calendar "medcongress" in online and print Website and newsletter management Implementation of multichannel campaigns Data maintenance in the CRM system Acquisition of advertisements and event entries (Internship)
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Complaints Management Project Employee / Back Office Customer Service Clerk 07/2020 - 09/2020
CSS Kranken-Versicherung, Lucerne, Switzerland
Industry: Health
Answering written customer enquiries Historizing customer contacts in the CRM system Processing postal returns Part-time job during studies
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Complaints Management Project Employee / Back Office Customer Service Clerk 08/2016 - 09/2020
CSS Kranken-Versicherung, Lucerne, Switzerland
Industry: Health
- Comprehensive processing of repeat & direct management complaints and complex initial complaints - Various coordination, control & interface tasks
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Santa Barbara City College 09/2019 - 12/2020
Santa Barbara, , United States
Degree: Associate's Degree
Major:Marketing
AA Degree in Marketing

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