MONTBONNOT ST MARTIN, Isère, France
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Professional Baccalaureate In Maintenance Of Public Works Equipment Through Apprenticeship, Technicien Maintenance
Occupation: Architecture and Engineering
Degree: Professional Degree
Career Level: Experienced
Languages: French, english
Highlights:Successfully performed preventive and corrective maintenance on semiconductor manufacturing equipment, including optical systems and vacuum technology, at Applied Materials and KLA.
Skills:
Goal:To excel as a technical expert in the industrial sector by applying my skills in maintenance, diagnostics, and project management to optimize production processes and ensure equipment reliability.
Certification:Professional Baccalaureate in Maintenance of Public Works Equipment through Apprenticeship (MFR de Crolles)
Honor:Recognition for my contribution to continuous improvement and machine performance optimization at Applied Materials.
Client Referent | Electric Charging Station 12/2023 - 02/2025
INGETEAM, Lyon, Auvergne-rhone-alpes France
Industry: electric mobility
Client Referent | INGETEAM GRAND EST (December 2023 - February 2025)
Diagnosing and resolving technical issues related to charging stations.
Project management for installation and maintenance.
Training clients and end-users.
Customer relationship management and contract follow-up.
Technical support during commercial negotiations.
Client Referent at INGETEAM - Electric Charging Stations
Problem Diagnosis and Resolution: Identify, diagnose, and resolve technical issues
encountered by customers with charging stations.
Project Management: Oversee projects for the installation and maintenance of
charging stations at customer sites.
Training: Train customers and end-users on the use of charging stations and best
practices.
Customer Relations: Serve as the main point of contact for clients, ensuring their
satisfaction and anticipating their needs.
Product Development: Relay customer feedback to product development teams to
enhance the functionality and reliability of charging stations.
Commercial Support: Participate in commercial discussions as a technical expert,
provide product and service information, and help guide decisions for existing
customers without active prospecting.
Sales Advisory: Assist customers in their purchasing or infrastructure upgrade
decisions by offering tailored technical solutions.
Contract Follow-up: Monitor contracts and orders, ensure commitments are met, and
remain the main point of contact for any technical or commercial inquiries.
Customer Relationship Management: Maintain strong relationships with existing
clients, anticipate future needs, and guide them toward improved or complementary
solutions (cross-selling or up-selling).
Negotiation Support: Provide technical assistance during contract negotiations or
service extensions, ensuring the feasibility of proposals and customer satisfaction.--
Maintenance Engineer 10/2023 - 12/2023
KLA TENCOR, MONTBONNOT ST MARTIN, Auvergne-rhone-alpes France
Industry: Semi-conductor
Preventive and corrective maintenance on metrology machines for the semiconductor industry.
Analysis and repair of optical, vacuum, and electromagnetic systems.
Collaboration with client teams to resolve production issues.
Preventive and Corrective Maintenance
Planning and execution of preventive maintenance to ensure the proper
functioning of equipment.
Diagnosis and troubleshooting of failures and malfunctions in metrology machines
used in the semiconductor industry.
Analysis of optical systems (mirror assemblies, lasers, optical projection systems), as
well as vacuum systems and electromagnetic rails (similar to linear rails, among
others).
Maintenance of lead screws, machine calibration, and verification of
measurement accuracy for dimensions and particle count on wafers (silicon plates).
Problem Analysis and Resolution
Identify technical issues and develop appropriate solutions.
Use analytical tools to diagnose failures, such as the machine's built-in self-diagnostic
system via sensors.
Employ identical and reliable machines to verify process and control compliance.
Use tools such as a multimeter to check voltages or the resistance of a cable or
sensor.
Utilize "dirty" wafers with known particle sizes to verify the machine's reading
accuracy.
Collaboration and Communication
Work closely with client teams to resolve issues encountered during machine
production.
Effectively communicate with the client to inform them of the machine's status and
propose improvement plans.--
Customer Maintenance Engineer 02/2022 - 10/2023
Applied Materials, Bernin, Auvergne-rhone-alpes France
Industry: Semi-conductor
Preventive and corrective maintenance on thermal processing machines for semiconductors.
Root cause analysis and proposal of improvements.
Management of maintenance activities via SAP.
Work Schedule/Type of Parks
Shift-based position following the DuPont method (2x12), ensuring continuous and
efficient coverage.
Teamwork of three for a park of over 50 semiconductor thermal processing
machines, including several types of machines:
Epitaxy Machine: Manufacturing crystalline layers through a gas mixture and an
extremely complex temperature process.
RTP (Rapid Thermal Processing) Machine: Rapid heating of wafers to modify
their properties via thermal reactions.
DSA Machine: Laser annealing, which reduces contact resistance.
Monitoring and Maintenance of Thermal Processing Machines
Responsibility: Operational monitoring and maintenance of critical equipment for
semiconductor production.
Preventive Maintenance
Execution of preventive maintenance at multiple levels, including replacing end-of-life
parts and performing thorough cleanings.
Corrective Maintenance
Quick and efficient intervention to restore machine operation in case of stoppages,
including incident management such as wafer breakage.
Analysis of root causes and proposing improvements to prevent recurrence of such
issues.
Continuous Improvement
Collaboration with the client to improve machines, adjust operational limits, and
modify processing parameters, such as temperature changes in DSA (laser) chambers.
Information Systems Management (SAP)
Advanced proficiency in SAP for managing maintenance activities, including tracking
maintenance tasks, managing spare parts inventory, and generating equipment
performance reports.--
Maintenance Technician 09/2018 - 02/2022
ETS PAYANT, Domene, Auvergne-rhone-alpes France
Industry: Public Works Equipment
Preventive and corrective maintenance on industrial equipment.
Diagnosis and resolution of mechanical, electrical, hydraulic, and pneumatic failures.
Documentation of interventions and preparation of detailed reports.
Preventive and Corrective Maintenance
Conduct regular preventive maintenance to ensure the proper functioning of
machines.
Diagnose and resolve mechanical, electrical, hydraulic, or pneumatic failures.
Repair and Replacement of Parts
Perform repairs on machines and replace defective parts.
Use appropriate tools and equipment for repairs and replacements.
Problem Diagnosis
Identify technical issues using specialized diagnostic tools.
Analyze symptoms and determine the causes of failures or malfunctions.
Documentation and Reporting
Maintain accurate records of maintenance work performed and parts used.
Write detailed reports on interventions carried out and preventive actions
implemented.--
MFR DE CROLLES 09/2018 - 06/2021
crolles, Isère, France
Degree: Professional Degree
Major:Maintenance of Public Works Equipment through Apprenticeship
Obtained a Professional Baccalaureate in Public Works Equipment Maintenance.
Practical learning in a company to develop diagnostic and repair skills.
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