Coimbatore, Tamil Nadu, India
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: It Service Delivery Manager, It Service Operations Manager
Occupation: IT and Math
Degree: Bachelor's Degree
Career Level: Experienced
Languages: English, Tamil
Highlights:Onsite Experiences 2007 – 6 Weeks: New Jersey, USA 2010 – 2 Months: Texas & Detroit, USA 2012 – 4 Weeks: Kanas City & New York, USA 2016 – 2 Weeks: Stuttgart, Germany 2017 – 2 Weeks: Stuttgart, Germany
Skills:ITIL, Workload Automation Control-M, Workload Automation Autosys, Workload Automation CA Automic, IT Service Management, IT Service Operations, ITSM, IT Service operations
Goal:Looking forward for IT opportunities in various job roles which effectively utilize my expertise in Workload Automation Tools, IT service operations and service transitions.
Certification:ITIL v4 Foundation ITIL v3 Foundation
Service Delivery Lead 12/2013 - current
Bosch, Coimbatore, Tamil Nadu India
Industry: Information Technology
Apr 2021 - Present
Role: Pre-sales (Workload Automation)
Aug 2017 - Mar 2021
Role: Service Delivery Lead
Dec 2013 - Aug 2017
Role: Service Delivery Team Lead
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Subject Matter Expert 01/2006 - 11/2013
IBM India Private Limited, Karnataka, Tamil Nadu India
Industry: IT Service
Subject Matter Expert in Workload Automation (Control-M and Autosys)
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Bharathiyar University 04/2000 - 04/2004
Coimbatore, Tamil Nadu, India
Degree: Bachelor's Degree
Major:Computer Science and Engineering
Computer Science and Engineering
Regular
Mumbai, India
Software Developer