Highlights:-Successfully provided exceptional customer service to international clients, leveraging fluency in French, English, and Mandarin. -Trilingual professional with proven experience in serving diverse clientele in French, English, and Mandarin-speaking markets. -Provided personalized guest services to international travelers in a luxury hotel environment, ensuring high satisfaction scores.

Skills:Fluent in French, English, and Mandarin, Excellent customer service skills, Retail sales expertise, Multilingual communication, Adaptability in multicultural environments

Goal:I aim to grow my career in customer service, retail, or hospitality, focusing on roles that allow me to interact with international clients and use my multilingual abilities

Certification:-Vocational Training Certificate in Electronics (BEP) Equivalent to a high school-level technical diploma in electronics. Focused on practical and theoretical knowledge in electrical systems and technology. Date of completion: 2007 -High School Diploma with Specialization in Sales (Baccalauréat Professionnel Vente) Equivalent to a professional high school diploma with a focus on sales, customer service, and retail operations. Date of completion:2010

Honor:Featured in JDS Magazine for Snowboarding Expertise Date: 2012 Recognized for contributing to the growing interest in snowboarding and offering expert insights on equipment and technique. https://www.jds.fr/magazine/actu-magazine/cet-hiver-je-me-mets-au-snowboard-53266_A

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