Brussels Brussels, Belgium
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: system analyst, business analyst
Occupation: IT and Math
Degree: Master's Degree
Career Level: Qualified
Languages: French, English
Highlights:Successfully led the enhancement and reorganization of functional documentation at Macq SA, improving efficiency and accessibility for cross-functional teams. This initiative included versioning controls, standardizing documentation formats, and aligning documentation with agile development practices, resulting in a 30% reduction in time spent on information retrieval and increased project alignment.
Skills:C#, Scala, Angular, Jenkins, MongoDB, Sql Server, Sphinx, UML diagrams, Self-motivated, Excellent analytical and organizational skills, quick learner, Effective communicator
Goal:To secure a challenging role as a Functional Analyst within a dynamic team where I can leverage my expertise in full-stack development and functional analysis to contribute to innovative projects and drive business efficiency. Seeking opportunities in technology-driven environments that value continuous improvement and impactful problem-solving, while supporting U.S. work visa sponsorship.
Certification:Certified C# Developer W3School.com Certified Fullstack Developer Technofutur TIC
Functional Analyst 07-2023 - current
Macq SA, Brussels City, Belgium Belgium
Industry: Mobility and camera industry
In my role, I actively contribute to the development and enhancement of Macq's software solutions. I specialize in modules related to the Core and Mobility, collaborating with cross-functional teams to ensure seamless integration and functionality. My work plays a vital role in advancing our mission to create safer and more efficient roads.
Macq SA – Functional Analyst
JULY 2023 - PRESENT
- Reorganized internal documentation, enhancing update efficiency
and version control by 35%
- Conducted GAP analyses that facilitated customer acquisition for key
projects, increasing project win rate by 15%.
- Collaborated with engineers and UX designers to enhance the Macq
application software, leading to a 13% improvement in user satisfaction
scores with the release of the new version 11 of the Macq Mobility App--
Political advisor 06-2022 - 06-2023
Province Brabant wallon, Wavre, Brabant wallon Belgium
Industry: Government
Political assistant to a member of the Liberal Party. My task was to carry out analyses and advise the MP on the themes of IT and digitization, mobility and smart-cities, and urban planning.
--
Customer Support Analyst 05-2021 - 12-2021
Odoo, Ramillies , Namur Belgium
Industry: CRM and ERP
In my role, I worked as a Customer Support Analyst and Functional Analyst, improving ODOO customers' ERP and CRM modules and solving functional problems in customers' databases.
- Resolved functional CRM and ERP issues through customer database analysis
- Authored reports to guide product improvements, contributing to a 20%
decrease in incident reports.
- Provided CRM module expertise to colleagues on complex issues--
Reevaluation Unit Analyst 05-2019 - 05-2021
ING BELGIUM, Namur City, Namur Belgium
Industry: banking industry
As an analyst in the Revaluation Unit, I was in charge of managing a flow of real estate assets for professional customers, in order to reassess the market value of assets, check the conformity of real estate appraisals and perform technical and conformity analyses.
Specialize in Real Estate Management (Business Lending – Revaluation). This position requires advanced critical thinking, specific information analysis ability (based on the expertise, credit files, notarial acts, etc.), and comprehensive communication skills to generate expert reports from our partners.
Also joined the process of compliance of real estate appraisals with European rules (TPAR), actively participated in the analysis and validation of the expertise of our expert partners (Stadim, CBRE, Geomex ...) and ensured the follow-up of our RRE (residential real estates) procedure updating financial values in GAR for residential property.--
Administrative Employee 09-2017 - 05-2019
European Parliament, Brussels City, Brussels Belgium
Industry: European institution
Student job until September 2018 and first full-time job from October 2018.
The job mainly involves explaining the role of the European institutions to visitors to the European Parliament and carrying out various administrative tasks.
Responsibilities:
• Didactic assistance of the role of the European institutions
• Administrative management and encoding of documents
• Communication and work with international colleges
• Explanations of the role of the European institutions to the citizens.--
UCLouvain 09-2016 - 09-2018
Louvain-la-Neuve, Brabant wallon, Belgium
Degree: Master's Degree
Major:Political sciences
Minor:Law
master's degree in international relations and diplomacy
Area of specialization: United States, Middle East, North-East Asia
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