Highlights:

Skills:

Global Guide 05/2023 - current
Shorelight-Auburn Global, Auburn, AL United States
Industry: Education
Worked with a team of 14 to enhance the university’s orientation program, aligning it with the university’s globalization initiative to improve the experience for international students.
• Designed and delivered orientation programs for 90+ international students each semester, improving engagement through dynamic content. • Spearheaded cross-functional collaboration to restructure the university’s international student orientation program. • Enhanced event outcomes through active participation in cross-organizational meetings and implementation of student feedback.--
Motor Transport Operator 05/2017 - 04/2019
Republic of Korea Navy, Changwon, South Gyeongsang South Korea
Industry: National Defense
Disciplined Motor Transport Operator with experience managing military vehicle fleets and optimizing logistics. Skilled in coordinating personnel and supplies, ensuring vehicle performance through proactive maintenance, and supporting transportation officers with accurate reporting. Focused on safety, efficiency, and operational excellence in high-pressure environments.
• Developed and implemented weekly vehicle operation strategies, delivering detailed status reports to the transportation officer on time, improving operational efficiency and mission readiness. • Managed a fleet of 5 military vehicles and ambulances, ensuring peak performance through strict fueling protocols and proactive maintenance. • Coordinated daily transport of personnel, food, and supplies over 100 miles using heavy-duty vehicles, including a 45-passenger bus and a 2.5-ton truck, ensuring timely and efficient deliveries.--
Sales Assistant 01/2016 - 12/2016
AEON My basket, Tokyo, Japan Japan
Industry: Sales
Detail-oriented retail professional with experience in sales, inventory management, and employee training. Skilled in customer service, resolving inquiries, and maintaining smooth cash operations. Expertise in onboarding and mentoring staff to improve performance and service quality. Proficient in inventory oversight, stock optimization, and merchandising to boost customer satisfaction and efficiency. Focused on accuracy and delivering an exceptional retail experience.
• Managed diverse customer interactions, resolving inquiries, processing sales transactions, and handling cash operations with efficiency and accuracy. • Trained and mentored new employees, providing hands-on guidance in customer service, sales transactions, and inventory management to ensure seamless onboarding and operational efficiency. • Oversaw inventory of 2,500+ items, processing returns, maintaining optimal stock levels, and enhancing customer satisfaction through strategic merchandising.--
Grocery Transporter 12/2016 - 05/2017
Public Wholesale Market, Seoul, Seoul South Korea
Industry: Logistics
Experienced and safety-driven Motor Transport Operator specializing in long-haul cargo, vehicle maintenance, and operational efficiency. Skilled in managing high-mileage transport in demanding conditions, ensuring incident-free performance by following strict safety protocols. Proficient in proactive maintenance and quick issue resolution, minimizing downtime and optimizing readiness. Dedicated to reliability and excellence in fast-paced, high-pressure environments.
• Safely transported 3–5 tons of cargo daily over 340+ miles, operating a 5-ton truck for 14 hours per day, six days a week, with zero incidents. • Oversaw proactive maintenance of assigned vehicles, implementing preventive measures to ensure peak operational reliability. • Quickly detected and reported vehicle issues, expediting repairs and minimizing downtime to maintain mission readiness.--

Auburn University 08/2022 - 12/2025
Auburn, Alabama, United States
Degree: Bachelor's Degree
Major:Management
Minor:Entrepreneurship and Family Business, Spanish
Harbert College of Business Cumulative GPA: 3.61

Ian Yang