Highlights:

Skills:

Programmer Analyst 10/2023 - current
Incedo, , United States
Collaborated with cross-functional teams to gather and refine business requirements, authored user stories in Jira/Confluence, and supported Agile processes. Leveraged GenAI and Power BI to streamline feedback analysis and visualize insights, accelerating decision-making by 30%. Led risk assessments using SAS/Sydd documentation, mentored team members, presented client solutions, and managed SNOW tickets to ensure on-time delivery.
Gathered, analyzed, and refined business requirements through close collaboration with clients, product managers, designers, and developers—bridging technical and non-technical teams to ensure end-to-end clarity. This collaboration led to a 20% reduction in project cycle time. ? Authored detailed user stories and managed tasks through Jira and Confluence, ensuring alignment between business needs and technical execution. ? Actively contributed to Agile development processes, including sprint planning, backlog grooming, and retrospectives, ensuring efficient project delivery. ? Leveraged GenAI to automate the analysis of stakeholder feedback and technical documents, and integrated Power BI to create dynamic dashboards—driving 30% faster decision-making, improving cross-functional collaboration, and delivering high-impact, data-backed insights. ? Conducted comprehensive reviews of SAS and Sydd documentation and led stakeholder discussions to identify system dependencies, assess risks, uncover compliance gaps, and recommend optimization strategies as part of enterprise risk and compliance assessments. ? Drove client presentations and created detailed final reports, ensuring alignment of business needs with technical solutions. Actively mentored 10 new team members, promoting knowledge sharing and enhancing team skills. ? Proactively managed SNOW tickets to eliminate roadblocks, support infrastructure access, and ensure delivery milestones were met on time.--
software engineer 09/2021 - 10/2023
incedo, , United States
Developed scalable full-stack and backend systems using AWS and modern frameworks, while driving quality assurance through automation—enhancing system performance, stability, and release efficiency.
Designed and implemented full-stack applications using Spring Boot, and AWS Lambda, supporting user authentication, file uploads, and data manipulation. ? Created and managed Aurora Serverless databases and optimized data models to support scalable backend systems. ? Contributed to a resume database management system using Python, implementing a FastAPI backend with an Angular-based UI for registration and login, developed using a test-driven approach. ? Spearheaded test case design and defect tracking in qTest, executing rigorous regression and performance testing to ensure optimal system reliability, significantly improving test coverage and helping reduce post-release bugs by 40%, directly enhancing product stability and user satisfaction. ? Utilized Postman API testing for service validation and Selenium UI automation to optimize regression testing, improving test coverage, reducing manual effort, and accelerating release cycles.--

University of California, Riverside 09/2019 - 03/2021
, , United States
Degree: Master's Degree
Major:computer science
I studied in computer science for my master degree

Hui Su_resume