Calgary AB, Canada
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Business/Systems Analyst, Project Manager
Occupation: IT and Math
Degree: Master's Degree
Career Level: Experienced
Languages: French, English
Highlights:
Skills:Supply Chain, ERP, Business Analysis, Risk Analysis, Cryptocurrency, SDLC, Agile, Project Management, SCRUM, Web
Senior Project Manager 01/2024 - current
Gallia Computing, Calgary, AB Canada
Industry: IT Services
University of Calgary (January 2024 - October 2024, 3 months) : Completing the analysis of the onboarding process for Office of Advancement, as well as all documentation.
Create a unified process across all teams, as well as a Sharepoint platform.
Analyse and streamline the business processes of the office of advancement, including alumni relations, prospect research, events organizing, and donations tracking and management.
Performed As Is-To Be analysis (Gap Analysis)
Performed impact and risk analysis
Organised and led meetings with stakeholders and subject matter experts (SME) to elicit requirements, including whiteboard, brainstorm, UX/UI and design meetings, including whiteboard, brainstorm, UX/UI and design meetings
Analysed and mapped company processes
Analysed and mapped the databases structures for migration of data into the new cloud environment (Azure or AWS)
Analysed and mapped the software stack, OSS, related APIs, as well as Azure logic apps, functions and micro services
Analysed and implemented user management rules
Wrote functional and technical specifications in the task tracking system (JIRA, Azure, etc)
Led and/or participated in the team meetings as established by the Agile and DevOps methodologies
Mentored Junior and Intermediate Business Analysts
Developed and tracked KPIs for the clients and projects
Implemented reporting dashboard for KPI tracking and vendor performance
Acted as SCRUM master or Agile Coach for clients without a dedicated employee and/or as required
Analysed and/or edited specialised files for reports or data interchange such as XML or JSON
Participated in data testing to ensure migration, integration, and/or validation of the data throughout the application and company processes
Created and ran test plans, and assisted users during UAT
Investigated and entered defects
Modified or created reports, including SQL queries, via the reporting tools and dashboards such as Tableau, PowerBI, etc
Created project deliverable reports for the stakeholders and clients hierarchy
Led the training and knowledge transfer sessions for the end users
Led deployment and go-live efforts and provided support to users--
Senior Business Analyst 04/2023 - 01/2024
Gallia Computing, Calgary, AB Canada
Intact Insurance (April 2023 - January 2024, 10 months) : Completing the migration of features from the old legacy system from the late 90s/early 2000s, to the new platform for managing policy creation, underwriting, binding and renewals for all commercial lines.
Integration of newly acquired companies to bring legacy systems into the centralised platform.
Reengineering of the business processes for underwriting of policies to eliminate waste and implement some degree of automation, and bringing in-house software development inline with proper SDLC processes to simplify scope and building of the company’s software stack.
Implementation of Workday LMS for the training and certification management of Underwriters.
Making a new implementation of Microsoft Dynamics 365 for better tracking of financial data (including sales and premium increases), as well as integrating automated report generation from Tableau into screens for mid and high level executives.
Perform extracting and mapping as needed on SQL Databases--
Engineer 08/2022 - current
Gallia Arms, Calgary, AB Canada
Design in Solidworks of shooting accessories, including 3D printing rapid prototyping, and third party manufacturing of finished product.
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Senior Business Analyst and Project Manager 06/2022 - current
Gallia Computing, Calgary, AB Canada
Confidential extraction and manufacturing client (about 30 million CAD) : Installation and modification of SAP and CRM systems for what client called “Extreme lean/just-in-time manufacturing” for metal and midstream oil products (storage of crude, study of separation handling, and railroad shipping to downstream processors), with connection to upstream MRP for expectation tracking, as well as creation of a plan for migration of servers and databases to Microsoft Azure.
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Senior Business Analyst 04/2022 - 12/2022
Gallia Computing, Calgary, AB Canada
Industry: IT Services
Modification of the proprietary CRM, claim and underwriting systems, with new features, integration of new clients and translation from English to French.
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Senior Business Analyst 02/2021 - 08/2021
Gallia Computing, Calgary, AB Canada
Industry: IT Services
National Bank of Canada (6 months) : Modification of the bank software, infrastructure, and network hardware stacks for government, PCI compliance, and data encryption, for running card payments and funds transfers (CHIPS, SWIFT, Fedwire), asset management, cash management, and investment tracking. Includes the decommissioning and migration of the mainframe, Microsoft 2012R2 servers and their MicrosoftSQL databases,as well as bringing said ecosystem in an Amazon Web Services environment.
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Senior Business Analyst 09/2021 - 03/2022
Gallia Computing, Calgary, AB Canada
Industry: IT Services
Bank Desjardins (6 months) : Modification of the bank software, infrastructure, and network hardware stacks for government, PCI compliance, and data encryption, for running card payments and funds transfers (CHIPS, SWIFT, Fedwire), asset management, cash management, and investment tracking. Includes the decommissioning and migration of the mainframe, Microsoft 2012R2 servers and their MicrosoftSQL databases,as well as bringing said ecosystem in a Microsoft Azure environment.
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Senior Project manager 12/2020 - 04/2021
Merit Computing, Calgary, AB Canada
Industry: Cryptomining
Creation of a cryptocurrency farm for 100 GPU and ASIC miners as a starting point (1.2 million CAD budget)
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Senior Project Manager and Business Analyst 08/2019 - 12/2020
Emyode, Calgary, AB Canada
Industry: IT Services
Conducting migration and software projects in Microsoft Azure
Bell Canada : Restructuration of the company infrastructure (legacy network and hardware stack),including the decommissioning and migration of physical Microsoft 2012R2 servers and their MicrosoftSQL databases, to convert both hardware and software into a virtual architecture in Microsoft Azure, as well as improving security and monitoring.
Integration of IP management, GIS, and Reporting modules of Netcracker, as well as Doberman Technologies hardware for data security.
Wiseleap : Modification of the Deicing Operation Manager for new clients, both on local desktop computers and mobile platforms, as well as integrating new SQL-based reporting tools, and Learning Management System for tracking employees certification status and training, hosted in a Microsoft Azure environment.
Integration of new clients legacy system functionalities into the company unified platform.
Optional integration of the clients data enabled trucks, network, and glycol tanks into the deicing platform using Netcraker API to manage the connections on a limited range of IPs.
Partial reengineering of clients processes to integrate certification tracking required by airports regulation, automate paperwork and glycol tanks refuelling.
Union of Hydro Quebec Engineers : Creation of the union CRM for managing users, as well as treating complaints and resolutions, in a Microsoft Azure environment. Includes connection to a large number of company ERPs, such as Microsoft Dynamics 365 and SAP, through APIs or custom made connections.
Training manager : Creation of a new Learning Management System product based on the work completed for Wiseleap projects.
Engineer and implement processes based on the requirements expressed by Wiseleap project clients, as well as communicating with company vendors to integrate features demanded by their customer base.--
Senior Business Analyst 07/2018 - 06/2019
CGI, Calgary, AB Canada
Industry: IT Services
Web development projects
Yellow Pages : Creation of a new management system for the ads sale and positioning, followed by the analysis to replace the now legacy system to a unified, non proprietary platform, and first steps of integration and migration to Salesforce.
Integration of vendors requirements based on their ad season requirement and reengineering the ads placement system for dynamically resizing and making cost analysis and suggestion.
Implementation of Salesforce ticketing system to support Service Operations.
Testing implementation for proper recording of all accounting operations in ledgers (including mapping of client's chart of accounts) and reports
Ministry of Justice of Quebec : Integration of the Microsoft certification component into the existing Microsoft Dynamics 365 system, for data management access, user management, as well as access to remote applications.--
Business Analyst 10/2017 - 03/2018
Groupe Dynamite, Montreal, QC Canada
Industry: IT Services
Analyze internal project for the web and mobile platform
Modification of the company e-commerce platform to improve the image hosting and upload system
Modification of the company e-commerce platform and network infrastructure to improve the user experience during high traffic events and allow for disaster recovery (includes wait room, load balancing and server redundancies)
Modification of the company e-commerce platform for use on desktop and mobile platforms (tablets and smartphones), through website and app, as well as integrating the PCI standard for payment processing
Testing implementation for proper recording of all accounting operations in ledgers (including mapping of client's chart of accounts) and reports
Implementation of the loyalty program, including both points and reward tiers system, into the e-commerce platform, and connection with the POS for returning physical customers.
Installation of an SAP solution to replace a modified Salesforce implementation, to provide a more stable and unified platform across all retail stores and remote warehouses.
Modification of the SAP system (ERP) and connected CRM for better tracking of the logistics network and processing or merchandise returns. Involved remote warehousing with shipment sent with a combination of trucks and rail.
Updating the company point of sale (POS) system for new PCI standards and integration with modified SAP system
Modification of the SAP and Salesforce ticketing systems to support customer service and other service operations.--
Business Analyst 11/2016 - 09/2017
Jesta IS, Montreal, QC Canada
Industry: IT Services
Updating the company proprietary Vision ERP and CRM systems for the new UI
Updating the company POS system for new PCI standards
Implementing modification to the system for the new and existing clients
Implementing solution to connect Vision ERP system to directly integrate to proprietary point of sale (POS), as well as using API for third party POS connection
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Project manager 01/2015 - 11/2019
Gallia Mining, Montreal, QC Canada
Industry: Cryptomining
Creation of network of micro cryptocurrency farms for a total of 400 GPU and ASIC miners at time of sale (over a million CAD budget per year at time of sale)
Implementation of Microsoft Dynamics 365 for tracking of company metrics, such as equipment purchases, cryptocurrency sales, or machine downtime
Prepared business case to obtain loans for equipment purchase
Created the financial planning documents and budgets
Managed on call contractors for emergency maintenance and disaster recovery
Led efforts for acquisition of multiple storage bays and modification for hosting miners, including additional electrical capacity the bay, network installation, and active ventilation system for operation during summer time
Integration of third party APIs and firmwares
Led development team for developing new modules to use with HiveOS
Led the SCRUM ceremonies
Led the selection efforts for cryptocurrency selection and trading
Developed and tracked KPIs and milestones for the projects--
ERP Business Analyst 03/2014 - 11/2016
Trinite Solutions, Montreal, QC Canada
Industry: IT Services
Implementation of proprietary ERP system in steel client factories
Nova Steel : Implementation of the proprietary ERP system, and creation or modification of screens for each of the factories of the client, located in multiple countries, including the chain of production and logistics of factories feeding each other, as a replacement for the old legacy DOS interface ERP previously used, and its gradual decommissioning
Integration of the data enabled logistics network involving trucks, rails and boats between the US, Canada, Mexico and primary processing in Asia, using the Netcraker API
Modification of factories network to integrate machine tools into the ERP system
Testing implementation for proper recording of all accounting operations in ledgers (including mapping of client's chart of accounts) and reports
Quali-T-Tube : Implementation of the proprietary ERP system, and creation or modification of screens for the specific manufacturing processes of the client, as a replacement for the older proprietary ERP previously used, the “stop-gap” use of Salesforce modules, and their gradual decommissioning.
Integration of the logistics network, involving trucks and rails between the US Canada, using Netcracker APIs for tracking and updating data on ERP platform.
Integration of a limited HR management system for worksheet and payroll tracking, connection to a third party system for processing payments
Testing implementation for proper recording of all accounting operations in ledgers (including mapping of client's chart of accounts) and reports--
Web Analyst 07/2011 - 04/2013
Alogient, Montreal, QC Canada
Industry: IT Services
Performing regular updates for the presentation, corporate or e-commerce website of over 20 clients, among which :
TD Assurances
Ivanhoé-Cambridge
Tilley
Mephisto
Qualite Habitation
Ordre des pharmaciens du Québec
VolksWagen Canada
Performed As Is-To Be analysis (Gap Analysis)
Organised and led meetings with stakeholders and subject matter experts (SME) to elicit requirements, including whiteboard, brainstorm, UX/UI and design meetings
Led and/or participated in the team meetings as established by the Agile methodology
Created and ran test plans, and assisted users during UAT
Investigated and entered defects
Led the training and knowledge transfer sessions for the end users--
Gameplay and quality analyst 03/2010 - 03/2011
Electronic Arts, Montreal, QC Canada
Industry: Video Games
Performed As Is-To Be analysis (Gap Analysis)
Organised and led meetings with stakeholders and subject matter experts (SME) to elicit requirements, including whiteboard, brainstorm, UX/UI and design meetings
Led and/or participated in the team meetings as established by the Agile and DevOps methodologies
Created and ran test plans, and assisted users during UAT
Investigated and entered defects
Led the training and knowledge transfer sessions for the end users
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SUPINFO 11/2006 - 01/2012
Montreal, , Canada
Degree: Master's Degree
Major:Computer Science
Master degree in computer sciences