Highlights:• 3 years in SAP FI global development and incident resolution • 2 years in SAP Global Development leadership and coordination Among different SAP FI modules • 5 years of Service team leadership experience. Leading offshore support team for Commercial business applications, such as SAP procurement and Ariba B&I, GB, SLP, Spend, Sourcing and Contracts modules.

Skills:Ariba, DevOps, Service Introduction, SAP, ERP, ITIL, ITSM

Goal:Passioned about improving business processes through system configuration and development.

Certification:ITIL Ariba Procurement

Honor:Hard skills/ Certificates IES2P-Intelligent E2E Process: Source to Pay AR020-SAP Ariba: Overview for Indirect Spend R040e-SAP Ariba Network Overview ACT5CL-SAP Activate Methodology: Introduction AR500-SAP Ariba Procurement: Overview AR510-SAP Ariba Procurement: Buying AR530-SAP Ariba Procurement: Invoicing AR520-SAP Ariba Procurement: Contract Compliance AR720-SAP Ariba Procurement Administration AR721-SAP Ariba Procurement: Configuring Guided Buying Landing Pages ITIL foundation version 3 (EXIN) – 2012 (certified) Business analysis Fundamentals (IIL) – 2012 SAP AC200 – Basics of Customizing for Financial Accounting: GL, AR,AP -2012 SAP AC201- Accounting Customizing I- 2012 SAP AC 202 - Accounting Customizing II-2012 SAP AC305- Asset accounting - 2013 SAP AC505- Product cost planning -2013 SAP ABAP Foundation- 2014 Soft skills Time management - 2012 Presentation skills -2013 Project management – 2013 Problem solving - 2014 Crucial conversations (Smart values) – 2016 Influencing (CBSD) - 2017 Business creativity (TeamTraining) – 2018 DevOps: modern approach in IT organization (Cleverics) - 2020

Commercial Service Lead (SAP Procurement/Ariba/eBuy) 01/2016 - current
Mars Inc, Stupino, Moscow region Russia
Industry: FMCG
Provide applications support for Commercial function all over the Globe.
Provide applications support for Commercial functions all over the Globe. Global service leader for business applications leading the team of 10 Offshore specialists Responsibilities and achievements: • Ensuring application support for commercial functions worldwide and meeting SLA for incident and request closure at 95% and higher; • Effective offshore team management - more than 10 contractors from India and US; • Took support for new global applications included in the functional area (service introduction), including cross-functional coordination as a Service Introduction manager. During take on’s - 0 critical incidents during the stabilization period; • Built effective collaboration with the business functional expert community. Building Ways of working with regular feedback in both directions, joint work on the automation of processes in the field of testing, transaction monitoring, etc.; • Building effective partnerships with a new service provider (Cognizant). For 3 months of the stabilization period, the achievement of SLA on level at 95% and higher; • Continuous improvement and improvement of business systems. Coordination of the process with the achievement of delivery dates agreed with the business; • Helping Functional experts to compile BRD; • Facilitation of meetings with project, service teams and functional experts on change implementations based on DevOps principles; • Building strong relationships between business users and the support team to better understand needs; • Manage defect change request escalations and resolutions; • Coordinate activities between vendors and the client for functional and technical solution delivery--
SAP Service Analyst - Finance 03/2012 - 01/2016
Mars Inc, Stupino, Moscow region Russia
Industry: FMCG
Provided operational excellence and outstanding support in accordance with agreed Service Level Agreements (SLAs) for FICO
-Issue resolution in FI-GL (General Ledger), FI-AP (Accounts Payable), FI-AR (Accounts Receivable), Fixed Assets, ICB (Inter Company Billing), CO-PC (Product Cost), CO-PCA (Profit Center Accounting), CO-PA (Profitability Analysis). - Delivered Continues improvements in FI; addressed business needs and provided process efficiencies and improvements. Owned functional requirements documentation, application configurations, test protocols, deployment and turn-over to support. - Managed release deployments in the region; reviewed, tested, coordinated cutover activities and deployment the Service Teams.--
Production planner 10/2009 - 03/2012
Egger, Shuya, Ivanovskaya Russia
Industry: Forest Products
Production planner and supervision for team of 4 members
- create production plan for production lines based on business demand, raw resources and capacities. - create forecast plan - Key User for SAP P and MM modules - purchasing raw materials - recipe adjustment - inventory management--

The Ural Social-economic institute 09/2005 - 05/2009
Chelyabinsk, Chelyabinskaya, Russia
Degree: Master's Degree
Major:Finance, Banking
Finance, Banking

Ariba Consultant ERP, Ariba, SAP, Consultant