Highlights:Network infrastructure team project, Centennial college - 6 months LAN Analyst, Leslivill PVT LTD. - 1 year System Specialist, CITI Financial - 2 years

Skills:application analyst, application Access management, Active directory

Goal:Looking for an information Technology job that can enhance not only my technical experience but also helps me grow as a professional individual.

Membership:N/A

Certification:Windows Server 2008 Active Directory, Configuring - (MCSA 70-640)

Honor:N/A

System Specialist 09/2013 - current
CITI Group, Toronto, Ontario Canada
Industry: Banking
Provided support in transitioning new applications to Canada region and analyze their security functions and features as per CITI security policy
• Directed and developed user entitlement access data feeds for all 3rd party and vendor applications • Participated in different application development projects as an information security analyst for Citi internal application like Paxus, HedgeTek, Hedgelink for Sharp and 25 other CITI in house applications • Provided support in transitioning new applications to Canada region and analyze their security functions and features as per CITI security policy • Developed documents containing step by step processes to add, modify, delete or change for different business applications with related SLA information. Also provide these document access to different departments for reference and issue handling • Assisted application server team and developer team to implement new security functions in different CITI applications supported by our team • Handled escalated and high importance issues related to client users in applications or application systems through Resolve IT ticketing system. Also provide incident handling via INC ticketing system--
LAN Analyst 09/2012 - 09/2013
Leslivill PVT LTD, Toronto, Ontario Canada
Industry: Food
Provide technical support for POS system, PC on the company LAN
• Handled customers from all over Toronto area with phone and e-mail • Troubleshoot and maintaining all the PCs, POS and Inventory S/W • Taking data back up every week • Managing equipment inventory with Inflow Inventory software • Handling documentation for inventory, staff, purchases and daily three-shift money flow--
Network infrastructure team project 11/2011 - 04/2012
Centennial College, Toronto, Ontario Canada
Industry: Education
College project to develop a network of new branch.
Configured Server on domain controller mode, create Active Directory profiles for users and grant them different access, created backup server, which can communicate main server--

Gujarat University 06/2005 - 05/2009
Baroda, Gujarat, India
Degree: Bachelor's Degree
Major:Computer Science
Minor:Computer systems
Computer Fundamentals: OS, Network protocols and connectivity, Networking tools Programming language: C, C++, Java, .Net, C#, Oracle and HTML

Falak Gajera