Highlights:

Skills:

Support for banks 10/2015 - current
OOO UBS, Moscow, Russia
Industry: IT programming for banks
Analysis of issues or troubles in the program code and help in setting applications in the banks, which uses software UBS.
I solve the customer issues with the fastest speed of processing in support department. I always see into new decisions by myself one of the first. I like to delve into issues of customers and offer to them the best decision.--
Alalist for banks 02/2014 - 09/2015
OOO Diasoft, Moscow, Russia
Industry: IT programming for banks
Analyst, analysis of customer requirements and writing technical specifications for developers.
I participated in project of developing and implementing business application for automatic hub technology and for incoming and outgoing payments of banks. I analysis of customer requirements and writing technical specifications for developers.--
Support for banks 03/2011 - 02/2014
OOO Unisab, Moscow, Russia
Industry: IT programming for banks
engineer of support customer of different banks
I supported own program product, found out solutions and help programmers to correcting errors in the program code. I worked the most quickly among employees and suggested a few of improve of working process.--
Support for banks 04/2010 - 03/2011
Bank of Moscow, Moscow, Russia
Industry: Bank
Support of customers. Creating reports from date base of bank.
I supported the program was made on FoxPro, help customers and corrected program code when it was necessary. Also I assisted users and customers to resolve computer related problems such as inoperative hardware or business applications. Also I assisted users with logon issues and assignment of access rights. I performanced monitoring, security, file maintenance and backup/recovery as it relates to computers and bank NT-network.--

Omsk Polytechnical University 09/1984 - 06/1989
Omsk, , Russia
Degree: Master's Degree
Major:automatisation of processes of measurements
Minor:technolog
Automatisation of processes of measurements Technolog?, Graduated as Engineer.

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