Highlights:The professional in the management & business process improvement of industrial companies: sales, customer service, procurement, order processing, project management, etc. The expert in the development of procedures and IT systems. Skills in team building & leadership, the analytical and entrepreneur mindset. 13 years of experience at large B2B companies with a track of achievements in every position.

Skills:Analytical Skills, Business Planning, Sales Management, Customer Satisfaction, Operations Management, Recruiting, Leadership, Budgeting, Finance, Entrepreneurship

Operations Director 10/2018 - current
KANEX Group, Moscow, Moscow Russia
Industry: Manufacturing
Management of sales operations
Functions: • Operations and account management, business planning, budgeting, supervising of sales support and administrative tasks. • Supervising of orders execution on Group’s plants (about $15 million per year). • Development of business processes, improving procedures and IT systems, coaching and motivating. Achievements: • The commercial business processes were transferred to an electronic format: the consideration of contracts and letters, the consideration of business trips and reports, management and commercial documents circulation (e.g., the duration of contracts consideration was shortened by 2 times). • The ERP and CRM systems have been implemented. • The tender monitoring process was automated that decreased labor costs by 3 times. • The procurement regulations have been implemented: suppliers comparison forms, the process of approval of a supplier.--
Head of Sales Support Department 11/2016 - 09/2018
KANEX Group, Moscow, Moscow Russia
Industry: Manufacturing
Management of sales support operations
Functions: • Support of operations of the sales division: monitoring of B2B portals, preparation of tender bids (commercial offers), contracts, shipping documents, interaction with customers, document management, preparation of consolidated plans & reports for sales management. • Department management: assignment of duties, supervisory follow-up of tasks, process re-engineering, recruitment, and training. Achievements: The payroll has been cut by 30% with maintaining similar productivity and increased staff motivation (functional specialization of the employees has been implemented, responsibilities have been reallocated with related departments, and the remaining employees’ wages have risen).--
Manager of Equipment Sales Department 01/2014 - 11/2016
KANEX Group, Moscow, Moscow Russia
Industry: Manufacturing
Sales of equipment and services
Functions: Sales of mining and power equipment and spare parts through the entire life cycle: monitoring of B2B portals, working out of incoming requests, tender bids (commercial offers) preparation, negotiations, contract preparation and conclusion, contraction with suppliers, production and shipping supervising, payment collection, customer satisfaction management, planning and controlling of finance results. Achievements: The 36 contracts for equipment and spare parts supply have been concluded and executed with my participation, the total is about $1,000,000.--
Leading planning specialist 11/2012 - 12/2013
Rosneft Oil Company, Syzran, Samara Region Russia
Industry: Oil
Preparation of plans and reports for investment process
Functions: • Preparation of documents for substantiation of investment projects. • Investment programs and reports preparation, budgeting process. Achievements: Rosneft allocated about $800 000 for the feasibility study for the complex reconstruction of Samara-Terminal's Kryazhskaya petroleum storage depot (I directly participated in the preparation of documents for the project presentation and substantiation, business correspondence).--
Assistant Project Manager 03/2010 - 07/2012
TYAZHMASH Group, Syzran, Samara Region Russia
Industry: Manufacturing
Sales projects management
Functions: • Project management (hydro turbine equipment supply and repair on Russian and International markets) through a life cycle: market exploration, working out of incoming requests, tender bids (commercial offers) preparation, contract preparation and conclusion, designing, furnishing, production, shipping, payment collection, customer satisfaction management. • Business correspondence in English and Russian. Achievements: The 9 contracts for hydro turbine equipment supply & repair were concluded and executed under my command, the total is about $1,000,000.--

Samara State Technical University 09/2005 - 06/2010
Syzran, Samara Region, Russia
Degree: Master's Degree
Major:Economics
Minor:Business administration
Economics & business administration (mechanical engineering)

Main