Highlights:My experience includes: • Process Reengineering: analysis and re-design of workflows and business processes with the aim of achieving improvements in cost, quality, service, and speed. • Product Implementation: gathering requirements, production of functional business analysis, designing of the future state solution, development of the objects related to process scope, as well as post implementation support. • Project Management: planning, organizing, motivating, and controlling resources, procedures and protocols to achieve specific goals in different projects while honoring time constraints and policies. • Product Testing: test planning, documentation, execution, defect management and reporting. • Gap Analysis: comparison of actual performance with potential or desired performance. • Knowledge Management Solutions: design and implementation of technologies for collaborative information sharing.

Skills:Process Reengineering, Project Management, Product Implementation, Product Testing, Financial Strategy, Management Consulting, Data Analysis, MS Office Suite

Goal:I am looking for a Business Analyst position where I can translate my experience, knowledge, skills and abilities as a valuable member of a growing organization.

Membership:Bocconi Alumni

Fixed-Term Business Process Consultant 01/2015 - 07/2015
Taycor Financial, Los Angeles, California United States
Industry: Leasing and financing
• Created monitoring dashboards for marketing response across all communication channels • Analyzed and improved company-wide compensation plans for all Tier 1 and 2 Account Executives in relation to competitors and industry standards • Implemented a credit reporting dashboard for individual and business customers
--
Consultant 10/2013 - 07/2014
Capgemini, Milan, Italy
Industry: Consulting
• Worked on an international team of 80 across 56 banks of an european banking group to develop a secure web based customer data transmitter in compliance with the US Internal Revenue Service FATCA regulations • Managed a team of 5 Testing Engineers with the focus of Quality Control during development • Created best practices and testing software integration (SOAP UI, HP Quality Center, TOAD) that reduced post production defects by 40% as well as a reduction of testing time by 30%
--
Business Analyst 11/2012 - 10/2013
Capgemini, Milan, Italy
• Created best practices and trouble shooting for the Italian Banking Association (ABI) during the migration towards the Single Euro Payments Area (SEPA) • Through process mapping, GAP analysis and performance efficiency, our group was 1 of 5 banking systems to adopt the regulation on time • Assisted in the creation of a contingency plan during the ABI roll-out of the SEPA software by identifying risks and planning possible solutions
--
Intern 01/2011 - 04/2011
Deloitte & Touche, Milan, Italy
Industry: Audit Service
• Performed audit procedures for medium sized businesses • Assisted the Team Leader with Risk Assessment and Error Identification of client financial statements • Reports drafting of the financial statements and on the customer operating procedure
--

Bocconi University 09/2005 - 12/2008
Milan, , Italy
Degree: Bachelor's Degree
Major:Business Administration
• Final grade: 100 out of 110 (GPA 3.7) • Thesis: The Financing of Cultural Institutions: Case Study of the Egyptian Museum of Turin

Login to view resume: Danilo Falanga -