Highlights:

Skills:

Senior Lending Services Officer 02/2021 - current
Scotia GBS (Scotiabank), Santo Domingo, Santo Domingo Dominican Republic
Industry: Banking
Deal with legal documents, credit facilities for small business customers
As a lending services officer I'm responsible for the preparation of legal documents for lending products and the vetting of these documents once they have been signed up by the clients, as well as the setup, funding and maintenance of the lending products.--
Customer care associate 06/2019 - 02/2021
Continuum GBL, Santo Domingo Este, Santo Domingo Dominican Republic
Industry: BPO / Call Center
Provide first-line technical support to customers via phone.
Receive and resolve customer inquiries related to product usage,installation, troubleshooting, and technical specifications, diagnose and troubleshoot technical problems remotely, guiding customers through resolution steps, always having excellent communication, problem-solving, and troubleshooting skills to effectively assist customers--
Mnufacturing operator 09/2017 - 07/2018
Microtek Ecolab, Santo Domingo Este, Santo Domingo Dominican Republic
Industry: Medical devices manufacturing
Operating and maintaining production equipment for medical devices manufacturing
Operate a packaging machine following production schedules and meeting daily production targets, always maintain a clean and organized work environment and participating in process improvement initiatives. Also, assist team leads with accurate completion of paperwork.--

Liceo El gran valiente 08/2011 - 06/2015
Santo Domingo Este, Santo Domingo, Dominican Republic
Degree: High School Or Below
Major:Bachillerato
Bachiller modalidad general, obteniendo de las calificaciones mas altas a nivel nacional de ese año.