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Chioma Opara

Ajah, Lagos, Nigeria

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: It Program Manager, It Product Manager

  • Occupation: Management

  • Degree: Master's Degree

  • Career Level: Experienced

  • Languages: English, French (Basic)

Career Information:

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Highlights:

Skills:Business Analysis, Project Management, Product Management, Facilitation, Effective Communication, Requirement elicitation

Goal:I want to be a part of creating solutions that truly make an impact.

Membership:PMI Women in Tech Nigeria

Certification:Project Management Professional (PMP)


Experiences:

IT Project Manager 01/2023 - current
Lagos Free Zone (Tolaram), Victoria Island, Lagos Nigeria
Industry: Construction
Driving the shift from paper-based to paperless systems by automating daily business processes through efficient portals and modules
• Lead a team of developers, designers, testers, and analysts to build tech solutions that support the organization’s goals. • Partner with a trio of colleagues to map out operational workflows, pinpoint bottlenecks, and suggest practical fixes. • Evaluate projects end-to-end, spotting ways to improve and rolling out changes to boost efficiency. • Manage IT projects from start to finish, keeping them in sync with department and company priorities. • Direct the creation of the Sustainability department’s portal, overseeing 15 modules from design to launch. • Assess and select vendors, review their contracts, and track their performance to ensure quality and accountability.--
Product Marketing Manager 03/2019 - 01/2022
Guaranty Trust Bank Plc., Victoria Island, Lagos Nigeria
Industry: Finance
Manage the Bank’s Bill Payment Platform working with the technical team to enhance its features thus ensuring its competitiveness and strong adoption across all spectrums of users
monitored project progress, ensured effective implementation of new services/initiatives, and performed post-implementation reviews after launch. • Enhanced the Bill Payment User Interface to elevate customer experience resulting in a 30% increase in sales • Implemented the third-party Biller service on the Bank’s platform, generating an additional revenue stream totaling N416 million by December 2021. • Carried out effective customer engagement on the bill payment platform resulting in a growth in transaction volumes from 6.1m in 2019 to 10.8m in 2021 (77% increase) and transaction value from N131bn to N240Bn in the same period (83% increase) while revenue from bill payments grew by 121% to 333mm in 2019, to 737mm in 2021. • Exhibited a long-term focus on managing customer relationships as a result, received a rating of A+ on the Ability to go beyond the expected in satisfying customer needs in the 2021 business year appraisal exercise--
Retail Account Officer 04/2016 - 03/2019
Guaranty Trust Bank Plc., Victoria Island, Lagos Nigeria
Industry: Finance
Open personal and business accounts, mobilize deposits, and book loans
Provided client management services to over 1,000 personal relationships (accounts) and 200 business accounts providing business advice and cross-selling the bank's products and services.--

Education:

Madonna University 10/2007 - 08/2011
Elele, Rivers, Nigeria
Degree: Bachelor's Degree
Major:Computer Science
Bachelor of Science, Computer Science. I was among the top 20% of my class.


University of Lagos 06/2014 - 12/2015
Yaba, Lagos, Nigeria
Degree: Master's Degree
Major:Information Technology
Executive Master's Program in Information Technology. CGPA of 3.85/5.00
Nexford University 03/2022 - 02/2024
Washington , Washington DC, United States
Degree: Master's Degree
Major:Business Administration
Completed the MBA with a CGPA of 3.94/4.00

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