Highlights:

Skills:Aviation Experience and Training & Development, Coordination and Collaboration, Operations Management, Safety Enforcement

Senior Operations Officer 09/2017 - current
FEDERAL AIRPORTS AUTHORITY OF NIGERIA, Ikeja, Lagos Nigeria
Industry: Aviation
Dynamic and results-driven professional with extensive experience in airport operations management. Demonstrated expertise in overseeing terminal and airfield activities, ensuring compliance with stringent safety regulations, and maintaining 24/7 functionality of airport facilities.
Supervised all activities in the terminal building and on the airfield. Coordinated passenger movement and collaborated with various departments for seamless operations. Ensured 24-hour functionality of facilities and maintained a clean environment. Enforced strict safety rules and regulations for personnel on the airfield. Oversaw proper parking of aircraft and equipment in designated areas. Implemented efficient communication protocols between different departments. Managed emergency response procedures and coordinated with relevant authorities. Conducted regular inspections to ensure compliance with safety standards and regulations. Allocated parking bays for arriving and departing aircraft. Frequently communicated with Traffic controller on airfield situation. Deployed Marshallers, Aviobridge operators, and Follow-me vehicles for aircraft movement. Organized and attended training programs for staff on safety protocols and emergency response procedures. Developed and implemented operational strategies to improve efficiency and streamline processes.--
Customer Service Officer 05/2016 - 09/2016
SDS Lounge, Murtala Muhammed International Airport, Ikeja, Lagos Nigeria
Industry: Customer Service
Demonstrated company brand and unique offerings through exceptional customer service interactions. Resolved customer concerns promptly and effectively to enhance customer retention and boost sales. Maintained a positive attitude while assisting a high volume of customers daily, prioritizing customer satisfaction.
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Secretary/Administrative Assistant 09/2016 - 09/2017
OLAJAY Projects LTD, Iyana Dopemu, Lagos Nigeria
Industry: Engineering
Maintained operational efficiency and facilitating communication across departments. Managed calendars, scheduled appointments, and coordinated meetings to optimize workflow. Drafted and proofread correspondence and technical documents, managed office supplies, and coordinated travel arrangements. Served as a primary point of contact for clients, handled inquiries, maintained client databases, and supported business development efforts.
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Corporate Affairs Intern 01/2015 - 10/2015
FEDERAL AIRPORTS AUTHORITY OF NIGERIA, Ikeja, Lagos Nigeria
Industry: Aviation
Developed and implemented public relations strategies to influence public opinion and promote ideas. Created press releases to communicate newsworthy information and enhance brand image. Coordinated the submission of travel documents to embassies for customers
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Covenant University 09/2010 - 06/2014
Ota, Ogun, Nigeria
Degree: Bachelor's Degree
Major:International Relations
Received a Bachelor of Social Sciences (BSc.) certificate

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