Highlights:• Experienced senior leader, proficient in company critical execution & delivery of Merger & Acquisition, in Health Care, Banking and Financial Services industries to drive ROI/value realization. • Avant-garde, Strategic thinker, Master of IT & Business portfolio delivery, ingenious and embodiment figure in handling extreme complex situation with Core competencies in Enterprise Risk Management, Build & decommission data centers, Cloud Migration, Enterprise CRM implementation. • Six Sigma Certified and innovated ad hoc budget/financial track tools, process improvement across organizations.

Skills:program, project, portfolio

Goal:Be an executive and seasoned IT portfolio Director with 22+ of experience, my goal is to leverage my expertise in portfolio management, strategic planning, and resource allocation to drive business growth by aligning IT initiatives with organizational objectives. I aim to contribute to a dynamic organization by optimizing project portfolios, managing budgets efficiently, and leading cross-functional teams to deliver innovative solutions on time and within scope, while continuously improving processes for long-term value

Membership:CPR certified by American Heart Association – eCard Code: 246019046834:

Certification:Certified Scrum Master Certified Scrum Product Owner

Honor:• CVS Town Hall - Excellence award for overseeing & delivery of COVID B2B Vaccination rollout. • CVS Town Hall - Outstanding contribution to M&A CVS/Aetna IT & Business Portfolio delivery. • CVS Business & IT Leadership Town Hall – Appreciation on successful delivery of multiyear company critical complex program • HDFC Bank Town Hall from Country Head – Outstanding Team award • Wipro Town Hall – Best Individual Performer & Top Achiever Award • My project on Information Systems project recognized and published on American Society for Engineering Education (ASEE)

Director / Chief of Staff - Enterprise Portfolio/program & Risk Management 12/2013 - current
CVS Health, , United States
Industry: Health Care
Lead Merger & Acquisition - CVS & Aetna, CVS & Omnicare and COVID Vaccination program Portfolio size – $247M + $75M Hardware cost
• Internal job prospect, hired to lead Enterprise Risk Management team, to implement new risk management tool, that supports all enterprise Risk domains and risk types. • Lead steering committee meetings & discussions with C-suite leadership. • Identify gaps in current Risk management process Vs market standards and find resolution to all Audit committee findings. • Implemented new risks process from scratch, with creativity & innovation using cutting edge AI technology. • Partner with CVS leaders across enterprise, drive action workout to understand current enterprise process flow, identify gaps and re-innovate new flow with a future vision. • Own end to end IT & Business delivery, prioritize roadmap based on company critical & value realization. • Assessed and identified risks that could impede reputation, safety, security, or financial success of the organization. • Achieve company goal, hedge & protect brand image by proactively identify non-compliant vendors and limit impact or data loss/theft, using Risk management tools. Sr Portfolio leader – Enterprise Delivery & PMO Merger & Acquisition - CVS & Aetna, CVS & Omnicare and COVID Vaccination program Portfolio size – $247M + $75M Hardware cost • Promoted & handpicked to lead, integrate & Transformation of CVS/Aetna Business & IT portfolios. CVS/Omnicare, COVID B2B Vaccination, Retail Pharmacy prescription fulfillment application enhancements, Data center decommission. • Worked closely with C-suite leadership, drive steering committee, Integration Management office meetings and define delivery roadmap and milestones, based on company goals. • Managed overall portfolio end to end, includes Business & IT delivery, Business Value realization, Budget management (Capex & Opex), Annual planning, own portfolio delivery roadmap, capacity planning and address portfolio impediments. • Managed large team of Sr Managers, Program Managers, Sr Project Managers and matrix teams. Groom resources for next level, coach/mentor, performance review and monitoring. • Ensure all programs across portfolios proceed as committed in roadmap. Handle escalations, concerns/issues across organization, resolve conflicts and ensure teams stay focused on committed delivery.--
Sr Project Manager 01/2013 - 11/2013
Bank of America, , United States
Industry: Banking & finance
• Led transition of Ifulfill Application and all supportive reporting projects from a legacy platform to new IBM ESB platform
• Led transition of Ifulfill Application and all supportive reporting projects. • Engaged cross-functionally across organizations to design creative solutions, develop test and implementation plans, drive results, and resolve issues encountered by teams. • Ensure all projects within program proceed as per plan and roadmap, through conflict management strategies.--
Lead IT & Business Project Manager 01/2012 - 01/2013
Fidelity Investments, , United States
Industry: Financial Services
• Led enterprise Data governance program cross functionally with new technology implementation to venture into new Business opportunities & expand customer base.
• Lead a large team and collaborated with external vendors like Wall Street, Markit on Demand, and Reuters. • Successfully deployed project on time, on budget and no risk on first phase of data governance project. • Worked closely with business and stakeholders’ requirements to design projects, tailored to meet every requirement and built Application Programming Interface (API) with different tags or data points to cater various stakeholders’ requirements.--
Research Assistant / Supervisor 03/2007 - 11/2011
University of Bridgeport, , United States
Industry: Education
• Worked on research project that implement Information Systems for Engineering Department
• Assisted Project Head with research information and findings. • Created a project Charter and allocated work based on priorities and critical project needs. • Awarded as one of best projects by American Society of Engineering Education under North East Section. • Project was listed as most successful and efficient to reduce cost and support future demands.--
Manager - Finance Programs 06/2007 - 01/2007
GE Money, , India
Industry: Banking & Financial Services
Worked on GE money centralized operations that handled more than 11 million applications in a month across country. Oversee centralized HUB that processes loan applications Credit, Risk, Policy, Customer Service, Branch creation, Purchase, Disbursement and Quality.·
Involved in successful migration of 9 in-house systems.Managed 150 people of various projects to ensure smooth flow of process, quality and to meet tight deadlines.· Coordinated with 15 different agencies and suburb agencies as a part of change control process.· Implemented Six Sigma methodologies to ensure efficient process of applications with zero error.· Analyzed and developed prototypes for new application and obtained approval from Line of Business. · Facilitated analysis and design sessions with Finance, Accounting and Taxation teams.--
Controller 09/2004 - 07/2006
HDFC Bank, , India
Industry: Banking & Financial
Project was part of a companywide migration project for credit cards from Vision plus (AS400) to APS. A part of KYC program to know customer background and as a part of regulations.
· Managed credit policy department that implemented KYC (know your customer program) as part of regulations to have complete visibility on customer background & related transactions. · Implemented quality initiatives for applications and increased approval rate from 60% to 73% and reduce decline rate from 52% to 28% on Vision plus platform (AS400) and credit approval is done in APM type screens of AS400 platform and query used API Type screens. · Enforced individual performance metrics, to track top and bottom performers to monitor & improve efficiency model on daily, weekly and monthly basis. · Worked on SIPOC of banking products to ensure high level of process and reduce time limitations.--
Subject Matter Expert 01/2003 - 09/2004
Wipro, , India
Information Technologies - Loan Servicing Systems · Acted as Liaison between client and development team to support client’s data analysis and reported needs in AS400 (LPS) platform as back end
.· Audited mortgage loans applications for Bank of America on AS400 (LPS) based on Corrective Action Log (CAL) of Bank of America. · Respective corrective information are updated to information in AS400 system. · Scrutinized mortgage loan documents to determine salability of loans and boarded loans in AS400 platform to secondary mortgage market. · Worked on team’s productivity and error reports on a daily basis to increase Process performance and SLA. · Assisted in Green Belt Project - Six Sigma to enhance productivity and reduce errors.--
Business Analyst 08/2000 - 12/2002
Standard Chartered Bank, , India
· Worked with Line of Business to document and determine business report needs, report standards, security and service level requirements.
· Met with Key Stakeholders and Line of Business to review/manage expectations and identify opportunities to improve process, retail banking products and escalations · Met with Business daily to identify problems or issues. Communicated with project management and escalated issues as necessary. · Co-authored business requirements document with project teams. Extracted, discussed, and refined business requirements from Line of Business and team members. · Co-authored functional requirements documents by interacted with stakeholders. · Conducted user interviews, gathered requirements, design documents to translate business process effectively for developers and product managers and analyzed requirements in MS Visio. · Participated in logical and physical design sessions and developed design documents.--

University of Madras 01/2003 - 12/2005
, , India
Degree: Master's Degree
Major:Computer Applications
Masters in Computer Applications

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