Charlotte NC, US
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: qa tester, qa automation engineer
Occupation: IT and Math
Degree: Master's Degree
Career Level: Qualified
Languages: English
Highlights:•Expert in Automation & Manual Testing – Over 6.5 years of experience in UI, API, and database testing across healthcare, telecom, and education domains. •Tosca Automation Specialist – Designed and executed automated test scripts using Tosca, achieving 100% automation coverage for key functionalities. •Healthcare & Billing Domain Expertise – Hands-on experience in U.S. healthcare billing workflows, API debugging, and SQL-based database validations. •API & Database Testing Proficiency – Validated REST APIs using Postman, Swagger, and Karate, ensuring seamless backend integrations and data accuracy. •CI/CD & Agile Testing Implementation – Integrated test automation into CI/CD pipelines (Jenkins, Azure DevOps, qTest) and actively contributed to Agile sprints. •Mobile & Chromebook Testing – Conducted cross-platform testing to ensure application compatibility and optimal performance on various devices. •Defect Management & Process Optimization – Managed test cases, defect tracking, and reporting using JIRA, TestRail, and Confluence, improving testing efficiency and reducing production issues.
Skills:• Automation Tools - Tosca, Selenium WebDriver, Ka, • Languages - Java, JavaScript, SQL., • Database - SQL Server, MySQL, PostgreSQL., • Test Management - JIRA, qTest, TestRail, Conflue, • API & Web Services - REST, SOAP, Postman, Swagge, • API & Web Services - REST, SOAP, Postman, Swagge, • Testing Methodologies -Agile, Scrum, BDD, TDD, R, • CI/CD & DevOps - Jenkins, GitHub, Azure DevOps.
Goal:To leverage my 6.5+ years of experience in automation and manual testing to drive quality assurance excellence in the healthcare and billing domain. Passionate about developing robust test automation frameworks, enhancing API and database testing efficiency, and integrating CI/CD practices. Seeking to contribute my Tosca, API testing, and SQL expertise to a dynamic team, ensuring high-quality software delivery and seamless user experiences in a fast-paced Agile environment. Committed to continuous learning and innovation in test automation to improve software reliability and business outcomes.
Membership:None
Certification:None
Honor:Dean’s List – Lindsey Wilson College 12/2018 and 05/2019 •Completed 12 or more letter-graded units during the quarter with a 3.8 GPA. •Worked closely with professors and advisors to complete assigned tasks and activities. Quality Champion Award – Easy Education Pvt. Ltd. Year 2021 •Awarded for advocating best QA practices and driving continuous process improvements.
QA Automation Engineer 05/2023 - 08/2024
Uipathtek LLC., Charlotte, NC United States
Industry: Telecome
Project: Charter Communication/Spectrum (telecom and billing) -- Customer a/c activation end-to-end testing.
•Tested end-to-end customer activation workflows, including provisioning, billing, and device activation, ensuring accurate data flow between mobile, web, and backend systems.
•Validated the accuracy of customer billing systems by testing APIs, databases, and UI components for subscription plans, usage tracking, and discounts.
•Conducted testing of network provisioning services to ensure proper configuration and activation of telecom devices.
•Provided detailed test reports and defect analysis, highlighting critical issues and risks to stakeholders.
•Participated in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, to ensure efficient collaboration and project delivery.
•Developed and maintained detailed test plans, test cases, and test scripts to ensure comprehensive coverage of business requirements.
•Participated in Agile ceremonies, including sprint planning and retrospectives, to enhance team collaboration and project delivery.
•Collaborated with development teams in an Agile environment, utilizing JIRA for defect tracking and Confluence for test case management and documentation.
•Transformed business test cases into automated scripts, reducing manual testing efforts by 80%.
•Developed and executed Tosca automated test scripts for end-to-end billing and customer activation workflows.
•Conducted API testing & debugging using Postman and Swagger, validating requests, responses, and integrations.
•Performed SQL-based database testing to ensure accuracy and integrity in billing and transaction validation.
•Created and executed test plans, test cases, and scripts for functional and regression testing of telecom applications.
•Worked with cross-functional teams, including developers and business analysts, to align testing efforts with project goals.
•Conducted mobile testing to ensure cross-device compatibility for customer-facing applications.--
QA Assurance Analyst 10/2017 - 12/2022
Easy Education Pvt ltd, Woodstock, Ontario Canada
Industry: Education
Project: Education Domain - Education Web &Mobile application and ETL testing
•Provided detailed test reports and dashboards using TestRail to communicate progress, risks, and defects to stakeholders.
•Conduct SQL-based database validations to ensure data integrity and accuracy during automated test execution across various systems, including SQL Server Reporting Services (SSRS).
•Develop and execute API test cases to validate backend services and integration points, ensuring seamless functionality.
•Performed API testing and automation using Postman, Karate, and REST Assured validating HTTP requests, responses, and service integrations.
•Designed and executed end-to-end testing strategies, integrating UI, API, and database testing.
•Conducted API automation testing using Postman, Karate, and REST Assured for seamless backend integration.
•Performed batch testing and SQL-based ETL validation to ensure data consistency across reporting systems.
•Automated regression test suites using Selenium WebDriver and Appium, reducing manual testing efforts by 80%.
•Collaborated with cross-functional teams to integrate testing with DevOps CI/CD pipelines.
•Led the creation of test plans covering smoke, functional, integration, and regression testing.
•Conduct backend validations using SQL queries, verifying data accuracy and supporting data-driven decision-making.
•Execute mobile testing using Appium and Blue Stack emulator, leveraging Firebase Crashlytics for real-time defect tracking and resolution.
•Manage test artifacts and version control using GitHub, and coordinate defect tracking and resolution using tools like Test Director and JIRA.
•Develop and execute automated test scripts using Selenium WebDriver, significantly improving testing processes and reducing manual efforts.--
Lindsey Wilson College - Columbia-KY 01/2023 - 08/2024
Columbia, KY, United States
Degree: Master's Degree
Major:Computer/Information Technology Service Administration and Management
Master of Science in Technology Management (MSTM) is a 35-credit hour course of study that is designed to integrate academic concepts and work experience through educational coursework and case studies. Students also are required to enroll in an internship that connects course content to the employment settings. LWC's technology management degree provides a broad business and leadership foundation from business strategy to emerging technologies, focusing on technology innovation, commercialization and integration as well as the methods and approaches of systems thinking.