Highlights:

Skills:Business Analyst, business cycle planner, Support Specialist, Senior consultant, software engineer, reporting analyst, web master

Busniness Cycle Planner 01/2014 - current
DELL, Mexico City, D.F Mexico
Industry: Technologies
Solid knowledge in Business strategy and business planning, highly analytical for Marketing – Merchandizing purposes, provider of essential data to make decisions at executive level, financial analysis and strategic in Business Cycle Plan, executive financial report builder . Also experienced in Consulting & Elite Support areas, Data Base Performance Issues and server’s performance solutions, solid technical background, knowledge in process improvement, data base analytics. Team leadership, easy communication, work for goals, based on time line programs.
Planning and coordination of product demand for LATAM technologic computer market Business Cycle Plan, define business strategy and goals for EUC, define tactics (e.g. positioning, pricing, mix) coordinate with distinct global teams to collect all the necessary data to complete common goals into the organization, analyze information and report necessary data for make decision (executive level “directors”), define new strategies to boost the organization goals, process improvement, develop quarterly and yearly operational business plan, create demand forecast in distinct market segments, analyzing Price Band, IDC data (market share with competitors), market trends and product positioning for distinct regions in LATAM. Develop quarterly and yearly business plan contemplating YoY growth targets. Lead plan alignment across areas (finance, supply). Develop and lead system tool´s to save time and increase de precision for the best practice of market catalog selection, this add value and save time – resources for the company. BCP Strategist focused on Client Solutions and program manager. Effectively negotiates issues required to balance resources, manages priorities to maintain quality in my daily activities.--
Technical – Business Advisor 04/2014 - 05/2015
Panda Show Radio, Mexico City, D.F Mexico
Industry: Radio
Define new trends for position of Public figure brand in LATAM, and US audience inside the social media, help directors to understand the potencial od Media prescence, develop and lead initiatives for new projects to boost the artistic brand.
Study and generate audience and market strategy in media and Multinational Radio station, develop WEB Site project to generate traffic user and brand demand, user profiling, analyze business scope based in audience and site traffic, meetings with CEO and public figure character to understand and define the scope of the project, involving the brand in Social Media, develop Core Site strategy, project brand spread using National Radio and Social Media propagation. Create networking plans with public profiles involved in the artistic media. Define metrics and goals for ROI investment for the project. Project future positioning and audience in the media propagation.--
Sr. Consultant and Engineer 11/2010 - 01/2014
Netlogistik & JDA Software, Mexico City, D.F Mexico
Industry: Supply Chain
Consulting & Elite Support areas, giving to the customer solutions and improvements in real time, under critic situations, involving Data Base Performance Issues and server’s performance, solid technical background, knowledge in process improvement, data base analytics, experience in distinct OS Platforms
Manager/Administrator in JDA software suite (WMS, TMS, EMS, Reporter Writer), installation, Implementation, and support in different versions and OS platforms. Analyze and improve system processes, focused on supply chain e.g. audit and adjustment inventory operations procedures, cross dock, cycle counts, receive and delivery of inventory, picking process, aisle product organization. Improve system performance in production, QA environment, analyze AWR and ADDM reports, reduce execution time of complex queries, and analyze system structure components like MOCA commands (SQL- Oracle, C code). Solve critic Situations and give support for high level customers, member of an elite team in the area (specialized in critic situations) understand escalation process, coordination and good communication are essential with distinct companies and team works. E.g. solve and fix the report instance for the customer Accel, solving the problem into the server obtaining an excellent service of essential reports for the production in the company, saving the client account - relation with this customer. Assignment and manage of responsibilities to different members of the area, providing training, detect and solve issues depending the severity, track and follow customer requirements, escalate issues to the JDA Jira’s (cloud of knowledge and bugs fixes) page, download and apply updates of components into development and production environments. High control of times – resources and schedules focused on objectives are essential. Detect and prevent possible risk situations in data growing and DB management according to the best practice, planning for check health’s periodically , verify table’s data (quantities, transactions and data growing) and the increases in operation of the customer structure, high proactivity and decision making was required. Coordinate meetings, remote sessions and follow documents with the customers (Latin America) and technologic provider (USA Managers) to approve and analyze solutions into distinct environments and situations.--
Web Master 11/2008 - 09/2010
Solser Sistems, Mexico City, D.F Mexico
Industry: Software
Requirement identifications, plan and manage customer requirements, organize meetings with the client to determine the specifications of the project in course or extend new ideas, perform and organize all the life cycle of a web project, define and present proposals and work plans to develop the project.
Design Look and Fill according the corporate image, develop the design prototypes, then present the client the final design, to detail and fix all the possible details required by the customer, once I have the authorization I proceeded to develop the code and implement web codifications. One example is with Ekomercio, I develop and implement the website from 0 obtaining in this way revenues for the corporations creating a support team and a new develop and design team. Develop and manage web projects with deadlines with distinct customers in Mexico, developing all the web codification according to the work plan based on a Gant graphic, in some projects the requirements was the improvement of interfaces Customer management in different phases of a project, coordinate and show advances, explain all the functionality, create manuals, delivery documentation according the procedures or interface change. With Nestle customer we develop all the new interface, having a better performance of SUA web which is focused on control and manage all the taxes related with employee and employer obtaining a good performance and functionality with many registers at time, the original system was limited to work only with one register at time.--

UNAM 08/2006 - 12/2009
Estado de Mexico, Cuautitlan Izcalli, Mexico
Degree: Bachelor's Degree
Major:Computer Science
Bachelor's Degree in Computer Science.

Antonio Flores Analyst, Consultant, supply chain, spanish, finantial