Highlights:A key highlight of my career was moving to Paris, where I successfully integrated with my team and led client training calls. This experience demonstrated my adaptability, collaboration skills, and ability to lead in an international environment.

Skills:Spanish, Detail-Oriented, Analytical, Good Communication Skills, Microsoft Office, Teams, Teamwork, Self-Motivated, Project Management, Implementation Consultancy, Quick-Learner, Multilingual

Goal:My career goal is to leverage my expertise in data management, analysis, and project management to drive impactful business decisions and optimize processes. I aspire to take on leadership roles where I can collaborate with diverse teams, mentor others, and contribute to innovative solutions, ultimately advancing my professional growth while delivering measurable value to the organization.

Certification:Prince 2 Project Management

Honor:Master's Degree Bachelor's Degree

Sustainability Consultant 09/2023 - current
Cority, Paris, Paris France
Industry: Finance
Provided client training, technical support, and guidance while serving as the main point of contact for system-related inquiries. Collaborated with developers to resolve technical issues, created onboarding resources for new hires, and trained team members on system features. Leveraged advanced data analysis skills to support client needs and ensure system functionality.
• Conducted client training sessions, leading calls to demonstrate the functionality and features of the implemented system, ensuring seamless adoption and user confidence. • Acted as the primary point of contact for clients, autonomously identifying and resolving system-related issues while providing clear and effective solutions. • Collaborated with developers to address and resolve technical issues related to reports, ensuring accuracy and functionality. • Led an internal initiative to create comprehensive resources for new hires, simplifying their understanding of the project lifecycle and onboarding processes. • Trained team members on newly developed system features, enhancing their efficiency and expertise in utilizing the platform. • Delivered expert guidance to clients, fostering strong relationships and ensuring satisfaction with system performance and usability. • Proficient in Microsoft Excel with extensive experience using advanced functions such as VLOOKUP and pivot tables to manipulate and analyse large datasets. Skilled in creating clear and concise graphics and charts to effectively communicate complex data to stakeholders.--
Systems Marketing Officer 10/2022 - 08/2023
Leeds Beckett University, Leeds, Yorkshire United Kingdom
Industry: Education
Collaborated with teams to improve data quality, security, and compliance. Contributed to a new CRM system implementation and managed data requests using Microsoft Dynamics. Led email campaigns with Campaign Monitor, utilizing A/B testing and performance tracking. Proficient in Excel for data analysis and visualization. Set up automated workflows to enhance efficiency and reduce errors. Demonstrated strong remote work and communication skills while meeting deadlines and delivering data-driven recommendations to optimize engagement and revenue.
• Contributed to the successful implementation of a new CRM system by actively participating in the testing phase. • Experienced in working from home with a strong sense of responsibility, consistently meeting deadlines and effectively communicating with team members. • Led email marketing campaigns using Campaign Monitor, overseeing the creation, delivery, and analysis of targeted and personalized messaging to customers and prospects. Utilising strategies such as A/B tests. • Managed data requests for multiple departments using Microsoft Dynamics and Gecko systems, ensuring accurate and timely delivery of information to internal and external stakeholders. • Proficient in Microsoft Excel with extensive experience using advanced functions such as VLOOKUP and pivot tables to manipulate and analyse large datasets. Skilled in creating clear and concise graphics and charts to effectively communicate complex data to stakeholders. • Set up automated workflows to manage data and deliver events/campaigns through various channels, reducing errors and increasing efficiency. • Tracked campaign performance metrics and made data-driven recommendations for optimising future campaigns, resulting in increased engagement and revenue growth.--

De Montfort University 09/2018 - 08/2021
Leicester, Leicestershire, United Kingdom
Degree: Bachelor's Degree
Major:Computing for Business
During my studies, I completed modules in Advanced Statistics for Business, Data Management, and Project Management, gaining expertise in agile and waterfall methodologies. I also earned a PRINCE 2 Foundation project management certificate. Over three years, I collected and analyzed data, utilizing various techniques to visualize findings through graphs and maps. This experience provided me with a strong foundation in data management and analysis.

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