Highlights:6+ years of experience in business analysis, program management, and business development. Successfully led cross-functional teams in edtech and technology-driven projects. Worked on international projects, including mobile app development and payment gateway integration for the Brazilian market. Strong expertise in SQL, Python, Power BI, and stakeholder management.

Skills:Project Management, Stakeholder Management, Power BI, Business Intelligence, Team Leadership, BRD and FRD

Goal:To leverage my expertise in business analysis, data analytics, and program management to drive strategic growth and innovation in a dynamic organization. Passionate about utilizing technology and analytics to enhance business decision-making.

Certification:PgMP® (Program Management Professional) Data science

Honor:Honors & Awards: Patent holder for ‘Bipedal Clustered Robots’ First place in technical paper presentation at Raisoni College of Engineering Recognized for exceptional performance in business development and student recruitment

Assistant Manager 05/2018 - 01/2024
KC Overseas, Nagpur, Maharashtra India
Industry: EdTech
• Highly skilled and results-driven Business Analyst with 5.10 years of experience in analyzing business processes, identifying opportunities for improvement, and implementing effective solutions
• Coordinated with Business Process Leads, SMEs, and stakeholders to develop expertise across regulatory product control processes, resulting in a 20% increase in process efficiency. • Developed and implemented comprehensive marketing strategies that led to a 15% increase in student enrollments year-over-year. • Analyzed market trends and competitor activities, identifying growth opportunities that contributed to a 10% increase in market share. • Built use cases, managed user stories, and visualized process flows, reducing project delivery time by 25%. • Worked with multiple departments to understand requirements and scope, resulting in a 30% improvement in client satisfaction. • Represented business users by translating requirements into business user stories, achieving a 95% approval rate from stakeholders. • Tracked metrics and built reports to measure progress, leading to a 20% improvement in project tracking accuracy. • Analyzed and translated user requirements, assessing options to improve systems, which reduced system errors by 15%. • Collaborated with team members and stakeholders to analyze system change impacts and create remediation plans, mitigating risks and reducing downtime by 10%. • Grew the number of active agents by 25%, exceeding application and enrollment targets by 20%. • Expanded business development through agent acquisition and new business channels, increasing revenue by 15%. • Conducted agent fairs and workshops, enhancing brand awareness and resulting in a 20% increase in student recruitment. • Negotiated with university delegates for new updates and commission structures, improving commission rates by 10%. • Conducted webinar training sessions across PAN India, increasing client engagement and knowledge retention by 30%. • Worked with the technical team to ensure clear requirements, reducing project rework by 20%. • Collaborated with the Quality Assurance team to ensure complete coverage of acceptance criteria, achieving a 95% defect-free rate. • Ensured timely identification, tracking, reporting, and resolution of issues, reducing issue resolution time by 15%.--
Intern 11/2017 - 04/2018
Cross Border Commerce, Jaipur, Rajasthan India
Industry: E-Commerce
During my University internship, I have joined this ecommerce company, mainly dealing in Drop shipping.
• Identified and onboarded top-rated international vendors, increasing the vendor pool by 30% through effective communication and negotiation. • Managed accounts for over 40 top-rated merchants, achieving a 95% satisfaction rate and improving performance metrics by 20%. • Participated in strategic planning and implementation, contributing to a 15% increase in business objectives achievement. • Anticipated market trends in a rapidly evolving business environment, maintaining a competitive edge and resulting in a 10% market share increase. • Curated and selected products, ensuring a high-quality product range that contributed to a 25% increase in customer satisfaction. • Analyzed substantial data to maintain a comprehensive and rich product catalog, increasing product variety by 20%. • Managed complete profit and loss (P&L) responsibilities for the product category, driving a 15% increase in profitability. • Leveraged extensive industry insight and intelligence to propose innovative solutions, resulting in a 10% increase in operational efficiency. • Continuously reviewed and optimized procedures and processes, improving overall efficiency by 25%.--