Leeds West Yorkshire, United Kingdom
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Sales, Customer Service Advisor
Occupation: Office and Administrative Support
Degree: High School Or Below
Career Level: Entry Level
Languages:
Highlights:Making 800 commission in a month
Skills:
Goal:Games Developer
Certification:NVQ Level 2 in Business Admin GCSE A*-C Including maths and English Level 2 NIAT in Advanced Web Development
Inbound Sales Agent 09/2019 - current
The Doors Group, Leeds, West Yorkshire United Kingdom
Industry: Sales
Taking inbound sales calls
Taking inbound calls from customers to buy and install garage doors.
Fact Finding.
Booking appointments.
Liaising with Installers.--
Business Development Executive 08/2018 - 11/2018
AFI Uplift, Wakefield, West Yorkshire United Kingdom
Industry: Sales
Sales
Making calls to construction related business to sell training as and when they need it
Keeping an up to date portfolio of companies with accurate information
Making bookings for training needed--
Fire Prevention Engineer 07/2018 - 08/2018
TECL, Leeds, West Yorkshire United Kingdom
Fire Prevention for Utility Cables
Filling holes that have service penetrations through with mastic and graphite
Fixing batt to wall for bigger holes
Smoke sealing with mastic to prevent smoke for leaking through pipes
Working with a wide variety of tools including drills, sealent gun, scrapers, Stanley knife, saw and jabsaw--
Customer Service Advisor 12/2018 - 04/2019
Capita PLC, Leeds, West Yorkshire United Kingdom
Industry: Customer Service
Taking inbound calls from customers
Taking inbound calls from customers
Dealing with general enquires and issues such as billing, tariff changes and payments--
Sales and Retentions Advisor 12/2016 - 02/2018
Plusnet, Leeds, West Yorkshire United Kingdom
Industry: Utilities
Sales and Retentions
• Handling inbound calls from customers that want to take out broadband and phone line
• Answering any question that the customer has
• Signing up customers to broadband and phone line via the website
Retaining customer's who want to leave--
Receptionist 05/2016 - 11/2016
Rutland Lodge Medical Practice, Leeds, West Yorkshire United Kingdom
Industry: Services
Working in a doctors surgery
• Taking inbound calls from patients
• Making outbound calls to patients
• Dealing with patients on reception
• Handing out prescriptions
• Issuing prescription requests from patients
• Booking appointments for patients
• Checking fridge temperatures--
Call Centre Advisor 10/2015 - 02/2016
Npower, Leeds, West Yorkshire United Kingdom
Industry: Utilities
Taking inbound calls from customers
• Taking inbound calls
• Dealing with customer queries
• Booking appointments for Gas Safety Inspections
• Phoning third party companies for Gas Safety Inspection information
• Forwarding calls to relevant departments
• Sending emails to third party companies regarding Gas Safety Inspections at warrant stage--
Morley High School 09/2002 - 05/2008
Leeds, West Yorkshire, United Kingdom
Degree: High School Or Below
Major:Maths, English, Science, ICT
Maths - C
English - C
Science - CC
ICT - C
Business Studies - C
Statistics - C
Additional Maths - C
Additional Science - D
Product Design - D
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