Highlights:One of my most significant career achievements was leading a cross-functional team to successfully implement a new customer relationship management (CRM) system at Nordic Trading Plc which resulted in a 25% increase in sales productivity and a 15% improvement in customer retention within the first year. As the project manager, I was responsible for overseeing the entire process, from vendor selection and system customization to staff training and post-implementation support. This initiative not only streamlined internal processes but also enhanced the overall customer experience by providing the sales team with real-time data and actionable insights. My ability to effectively communicate with stakeholders, manage timelines, and resolve challenges ensured the project was completed on time and within budget. This accomplishment not only demonstrated my leadership and project management skills but also significantly contributed to the company's bottom line, earning recognition from senior leadership and solidifying my reputation as a results-oriented business manager.

Skills:Business managment

Goal:As a dedicated and results-driven professional, my career goal is to excel as a Business Manager by leveraging my leadership, strategic planning, and operational expertise to drive organizational growth and success. I aim to lead cross-functional teams, optimize business processes, and implement innovative solutions that enhance efficiency, profitability, and customer satisfaction. In the short term, I aspire to take on roles with increasing responsibility, where I can refine my skills in financial management, market analysis, and stakeholder engagement. My focus will be on delivering measurable results, fostering a collaborative work environment, and aligning business strategies with long-term objectives. In the long term, I envision myself as a senior business leader or executive, contributing to the strategic direction of an organization. I aim to mentor emerging talent, champion sustainable business practices, and lead initiatives that position the company as a market leader. Ultimately, my goal is to make a lasting impact by driving innovation, building high-performing teams, and achieving sustainable growth in a dynamic and competitive business landscape.

Honor:From Habesha Business Women's Association

General manager 01/2021 - current
Nordic Trading plc, ADDIS ABABA, Addis Ababa Ethiopia
Industry: Trading
Results-driven and strategic Business Manager with over 4 yearsof experience in leading teams, optimizing operations, and driving business growth. Proven expertise in financial management, process improvement, and strategic planning, with a track record of delivering measurable results in dynamic and competitive environments. Skilled in building and maintaining strong relationships with stakeholders, fostering collaboration, and aligning business objectives with organizational goals.
--
General manager 01/2021 - current
nordic trading plc, ADDIS ABABA, Addis Ababa Ethiopia
Industry: Trading
Results-driven and strategic Business Manager with over 4 yearsof experience in leading teams, optimizing operations, and driving business growth. Proven expertise in financial management, process improvement, and strategic planning, with a track record of delivering measurable results in dynamic and competitive environments. Skilled in building and maintaining strong relationships with stakeholders, fostering collaboration, and aligning business objectives with organizational goals.
--

dadimos business and technology college 01/2019 - 02/2021
shashemene, ethiopia, Ethiopia
Degree: Bachelor's Degree
Major:Business management
business managment

Login to view resume: wondmeneh cv - cv