New Delhi Delhi, India
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Manager Finance, Senior Accountant
Occupation: Business and Finance
Degree: Master's Degree
Career Level: Experienced
Languages: English & Hindi
Highlights:20+ years of working experience in the Finance & Accounting domain. Traveled to USA on B1/B2 visa thrice for my previous employer's business/consulting requirement. Got selected for Employee's Exchange Program with Accenture and Capital One Bank and traveled on J1 visa.
Skills:Finance, Accountant, Finance Process Improvement, Finance Process Quality
Membership:Indian Statistical Institute
Certification:Lean Six Sigma Master Black Belt
Sr. Manager 02/2022 - current
Genpact India Pvt Ltd, Noida, Uttar Pradesh India
Industry: Shared Service
Sr. Manager- F&A- Quality Control & Transformation
• Consulting for Process Improvement & Automation
• Consulting for Quality Control
• Supporting in Setting-up Quality Control Policy
• Standardizing Quality Control Data-Collection and Review Process
• Training Operations in Data Collection, Data Reporting and Process Accuracy improvement.
• Supporting Accounts Payables & Receivable Operation Control and Deliverys
• Data Analysis :- Weekly/Monthly report-out from Operations review for Quality as well as gaining insight on process control, production management (KPI/CPS), discussion with Client on Data Storylines--
Sr. Consultant / AVP-F&A 02/2018 - 04/2019
WNS Global Services Pvt Ltd, Gurugram, Haryana India
Industry: Consulting
Sr. Consultant/ AVP- F&A - Process Improvement, Due Diligence, Quality Control and Data Analystics
1. Consulting to Pre-Sales and Operations Support:-
o Due Diligence
o New/Existing Client review and offering presentation
o Quality/Six Sigma project:- Process Flow Map, Process Redesign and Documentation, Solution for OTC/Accounts Receivable process, Balance Sheet Account Reconciliation.
o Data and Process Analytics and Client Presentation:-
? Analysis of prospective clients for Technology and Financial Data strength/standard and sharing reports with Pre-Sales/Sales team – performed 17 data analysis projects.
? Process Maturity Analysis:- Comparative Presentation
? Industry Benchmarking
? Overall Activity Analysis
? Ratio Analysis
2. Operations:-
? Supported Logistics Client’s Billing and Collections Operation Process
? Reviewed the process from Process Excellence Point
? Supported in transit/training of newly hired AM/Mgr to take control over the process and manage SLAs and KPIs
? Suggested process automation and improvement in TAT, Accuracy level
3. New Client Offering Presentation
o Reviewed Clients existing process of RTR, PTP & OTC and prepare business proposal
o Reviewed “As Is” Process and prepared “To be” process solution post transition to WNS
4. Provided Consulting to IT/Technical team for possibility of Automation/RPA/AI implementation, process identification, process flow design.--
AVP- F&A 03/2015 - 01/2018
Quatrro Global Support Solution Pvt Ltd, Thane-Mumbai, Maharastra India
Industry: Shared Services
AVP-F&A:- Client Account Sr. Manager, Quality Control, Transformation Lead
-Client Account Management (OPERATIONS): - Management of 60 Clients (Grocery, Hotel, Auto-part Distributor, Not For Profit, Retail business) and team of 300+ in Operations + 15 Quality Analyst. Accounting Service Delivery from Mumbai office. Including Client interaction, books of accounts review for correctness and accuracy as per accounting policies.
-Data Analytics:-
o Financial Planning & Analysis:-
o Design and Implemented Forecasting, Budget, Cash Flow, Trend Analysis, Ratio Analysis and Graphic presentation at Online Cloud based data flow tool(internally developed)
o Financial reporting for Grocery and Hotel Client.
o Daily, monthly & quarterly reporting on the performance of location-wise Hotels along with cost and spend analysis and Sales Trend.
-OPERATION Transition- Project from USA: -
o OTC process (Billing, Cash Application, Collection and Dispute reporting) for 3 FTE’s
o Sales Tax process of 1 FTE
Transformation Management
- Process (F&A) Transformation/Six Sigma Projects: -
o Completed 4 Automation Projects,
? Implemented in-house developed data workflow online tool resulting saving the User License cost.
? Redesigned Bank Reconciliation Process as per new automated Bank Reconciliation tool
? Automated Sales Tax data gathering, calculation and reconciliation process
? Automation of sales recording process, by customizing third party tool
o Improvement in Collection & Disputed transaction Tracking, Recording and Reporting process.
o Accounts Payable quality and TAT improvement.
Quality Management: -
o Supervision of team of 15 members of QC Team
o Review and Redesign online Quality Controls tool, questionnaire based on VOC & VOP
o Revised Quality Standards and SOPs
o Conducted Yellow Belt Lean Sigma Training for team members.
o Supporting Internal audit and external SSAE16 & ISO27001
- People Management/Training: -
o Provided “Yellow Belt-Lean Six Sigma”, training to 15 team members in 5 day’s classroom session. For the training, developed the training/study documents, test and then certified team member’s.
o Provide Training to entire operation’s (team of 300 FTE’s) on “Doing the Right Things Right, First Time” and 5S.--
Assistant Manager- Financial Reporting 05/2010 - 03/2015
Accenture India Pvt Ltd, Noida, Uttar Pradesh India
Industry: Shared Service
Assistant Manager- Financial Reporting
• OPERATIONS- PROCESS Transition from USA:- End to end leading experience in managing F&A Service Delivery operations & ITeS, Transformation and Process Re-engineering, Expertise in enhancing Processes, Systems & Financial Reporting.
• Transitions 3 RTR(Record to Report/Financial Reporting) Process from USA (from Logistics, Manufacturing and Commercial Bank) to India office
o Supported OTC(Order to Cash/Accounts Receivable) & PTP(Procure to Payment/Accounts Payables) FTE during Onshore Transition, by providing process knowledge, understanding JD Edwards for OTC operation
o First Person to be appointed as Continuous Improvement Leader in 2012(post completing Lean Six Sigma Green Belt) for USA, Mexico, Puerto Rico and Australia location
• Implementation Support Oracle R12 along with process re-designing from PeopleSoft to Oracle R12 Platform. Provided training to Client as well as Accenture team member’s on Oracle R12.
• New Vertical Support: - Helped Accenture to start Commercial Banking Outsource Activity for the first time, by successfully transition process from USA.
• Continuous Process Improvement: Promoted to Assistant Manager-CPI in 2012
Successfully led & managed six sigma F&A projects like
o Control over Manual Journals and Reduction, Automation of Journals
o Standardized of Account reconciliation (400+ accounts), by introduction of standard template, rules of reconciliations, supporting documents, standard data/reports to be used for reconciliations. Trained 16 team members to perform GL activities.
o Controller of OPEX & CAPEX expense coding
o Process Improvement Lead for four locations, namely :- USA, Mexico, Australia and UK
• Team Management: - Hiring, Training, managing team of 180 FTE’s (Maximum Size)
• Financial Planning & Analysis:-
o Review the performance of 50 products of Telecom Company, prepare monthly performance report, arrange information on variations from units, prepare presentation and attend monthly calls.
o Upload financials at Hyperion, find and fix the variation and submit the consolidated financial at Hyperion.
• Fixed Assets Management: redesign and redefine Fixed Asset accounting policies and process using project accounting module of Oracle R12 and AFE for JD Edwards process.
• Insurance Account: Accounting for General Insurance Claims, Reconciliations and Accruals.--
Manager Finance & Operations 01/2009 - 05/2010
Liquid Paper Finserve Pvt Ltd, New Delhi, Delhi India
Industry: Shared Services
Manager Financial Service Delivery
• Managed team of 7 team members
• Analysis- Financial & Technology: - Preparing report on the status of QuickBooks file or any other accounting software/statements received from the prospective client, for the use of marketing team, based on the review report, agreement between Liquid Paper and the new client get finalized.
• Creation of new QuickBooks if required, otherwise, make suitable changes in current QuickBooks file received from Clients (NFP-Not for profit, Restaurant, Construction, Education, Waste Management, Hospitality)
• Setting up Chart of Accounts, as per the nature of Business of client
• Recording of transactions in QuickBooks.
• Reviewing the job done by team member as per accounting policies and USGAAP
• Finalization of Financial Statements (Balance Sheet and Profit & Loss Statement)--
Assistant Manager- Accounts Payables 09/2004 - 01/2009
FCS Software Solutions Ltd, Noida, Uttar Pradesh India
Industry: IT Staffing & IT Software
Assistant Manager-Accounts Payables
• Handled team of 11 executives and managed following functions:-
• US Payroll
• 200 employees, twice a month
• collecting, reviewing and updating W9 forms
• reviewing and issuing W2 and 1099 forms
• Vendor Management
• Including Direct and Third Party Vendor’s
• Interaction, invoice corrections, contract discussion.
• Payment Processing (twice a week)
• Receivables Management, including Collection and dispute management, bank reconciliation.
• MIS & Financial Statement
• Preparation of weekly/Monthly/Quarterly & Annual Financials
• Cash Flow Statement
• Monthly Budget and Variance reporting--
Accounts Executive 01/2002 - 09/2004
Ritu Nanda Insurance Services Pvt Ltd, New Delhi, Delhi India
Industry: Education, Third Party Insurance
Accounts Executive
• Recording day-to-day transactions at Tally.
• Payroll Management--- Calculation of Salary of average 300 employees working group of companies, deduction of Tax, PF & others deduction.
• Account Receivables: -Creating AR invoices, Contacting Customer’s for taking approval on correctness of invoices, Recording/application and deposit of payments received from customers.
• Account Payables:-Direct as well as indirect expense
• Handling Office Petty Cash and day-to-day expenses
• TDS on Professional fee, Rent, Interest & Contractors
• Finalization of Balance Sheet.(of 6 Sister Concerns :- Non-Profit Organization, TPA, Investment Accounting, Education & Training)
• Supporting Internal Auditor in finalization of books, Preparation and Filing Returns--
University of Delhi 04/1995 - 03/1998
New Delhi, Delhi, India
Degree: Bachelor's Degree
Major:Accountancy
Bachelor's of Commerce- Accountancy
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