Highlights:

Skills:Customer service, Customer service

Customer service cashiers 12/08/2021 - current
Majid Alfuttaim carrefour hyper markets UAE, DUBAI , Dubai United Arab Emirates
Industry: Retails
Experienced Customer Service Representative with 5+ years providing top-notch service to customers. Skilled in resolving customer issues and developing long-term relationships.
Working within the customer service team, comprising of 10 members. Attending to enquiries and resolving problems for clients related to online orders. Reporting to the Customer Service Manager. • Responding to customer emails and telephone calls to resolve problems such as wrong orders, delivery issues, payments, warranties, exchanges, anoternes Offering advice in a professional and efficient manner : Working in compliance with high customer service standards and company practices • Utilising interpersonal communication skills when engaging with customers Promptly attending to customer requests to exceed KPIs : Ensuring that customers receive exemplary customer service during all contact points with the company--

YMCA 01/1/2016 - current
Kampala Uganda , Kampala , Uganda
Degree: High School Or Below
Major:Fine arts
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