Highlights:

Skills:

I.T Support 04/2017 - current
StarTimes Ghana, , Ghana
Resolved customer technical issues to ensure all issues are closed in time with the right resolution and highest customer satisfaction. Diffused escalated customer situations while setting accurate expectations for issue resolution. Documented problems including detection information, diagnostic results, and repair information by utilizing the troubleshooting ticketing system
--

university for development studies 09/2007 - 12/2011
, , Ghana
Degree: Bachelor's Degree
Major:intergrated development studies
I also have a professional diploma in system engineering

Login to view resume: Myresume -