Highlights:• 2 years of Clinical laboratory experience in the Microbiology, Genetics, and Histology department and 1 year in the Quality Control department • Goal-oriented customer service representative and team player with 3 years in customer service roles • Strong knowledge of OSHA, WHMIS, GMP, GLP, HACCP, SOP industry standards • Excellent lab testing skills and skilled at using aseptic techniques, pipette handling, dilution procedures, etc. • Excellent communication and sales skills; quick learner who takes initiative in any environment • Excels in fast-paced, high-pressure situations while paying attention to detail and maintaining organization • Acquired Certifications and Courses from the Centers for Disease Control and Prevention, and Coursera • Volunteered at a Certified Listeners Society, Ontario and National Service Scheme, India.

Skills:PCR/ RT-PCR/SDS-PAGE, HPLC/UV-Visible Spectrometer/Calorimeter, Autoclaves/ Centrifuges, ELIZA/Western blot/ Culture techniques, Standard count plate/Research, Chromatographic techniques, Microbial enumeration, Document reviewer, Admin support and Sales, MS office and G suite

Goal:An ambitious engineer with a strong background in the field of biotechnology seeking a role in an organization where I can apply my skills to help in the growth of the organization while also developing my professional abilities.

Medical Lab assistant 01/2021 - current
Dynacare medical laboratories, brampton, ontario Canada
Genetics/Histology/Microbiology
• Ensured that all samples are properly labeled, sorted and identified before testing and followed established protocols for handling unsuitable samples • Responsible for the follow-up on missing samples, documentation, and results when required • Operated on Roche, Hamilton and Thermo Fisher platforms to interpret real-time PCR results for the COVID-19 virus • Performed manual aliquoting of samples into lysis buffer and reagent preparation and expertly procured and processed an average of 2000 samples per shift • Provided comprehensive histology support to 20 pathologists and conducted staining procedures using latest technology • Prepared histologic slides for human tissue samples via fixation, processing, embedding, sectioning and staining • Responsible for testing urine samples and genital swabs for processing of molecular identification of Chlamydia, Gonorrhoea, and HPV using Panther system from Hologic • In charge of lab inventory and validate reagents and testing kits to be used are in order • Ensured that quality control checks are performed • Performed routine equipment maintenance and document all maintenance performed in logbooks • Responsible for disinfecting the work area daily; storage and discard of specimens • Performed admin duties like data entry, reviewing documents, SOP’s and sending out reports to Public Health Ontario--
Executive Assistant 06/2020 - 12/2020
International Financial Group, toronto, Ontario Canada
Recruiting firm
• Assisted with preparing onboarding documents based on Placement Records forwarded by recruiters • Maintained completed files electronically and hard copies for all consultants and candidates as directed by the Payroll Manager; ensured alignment to client-specific requirements while maintaining privacy and confidentiality • Worked with the Managing Director in charge of VMS accounts to ensure compliance as required for each program • Maintained entire software database of Bullhorn and back office and trained office staff as required • Verified employment dates for current and former employees and created employment letters • Responsible for onboarding and offboarding of all internal hires and providing them with the necessary support to perform the job • Devised contracts for new and extended candidates and clients; scanned and saved information in Bullhorn • Assisted the back office to assimilate weekly timesheets received from candidates of non-VMS accounts • Developed general administrative support skills, calendar management in MS office 365, complex travel logistics, expense management and reporting, meeting coordination, and event planning • In charge of office supplies and saved $1000/yearly in supplies after negotiating a new deal with the supplier. • Worked with Bell Canada to manage mobile phone requirements for all employees--
Associate Quality Engineer 05/2018 - 12/2018
Siddhivinayak Milk Suppliers, mumbai, Karnataka India
Quality control
• Performed regular quality checks on dairy products and checked that pasteurization process standards were met • Tested the fat content, SNF, the acidity of raw milk and possible adulterants like urea, starch, maltose, lactose and caustics in the quality assurance laboratory • Trained and lead a team of 4 pasteurization plant operators for GMP and GLP standards • Communicated with the dairy head manager and handled day to day processes--
Senior Administrative Assistant 01/2017 - 12/2017
Lobo Publishers, mangalore, karnataka India
Publishing company
• Wrote correspondence and arranged Director's meetings and conferences, travel, and accommodation • Answered approximately 100 inbound customer service calls per shift in a friendly and courteous manner and calmly attempted to resolve and de-escalate any issues or complaints • Liaised with high profile authors and agents, corresponded with media contacts • Adhered to the client’s conversational script while providing product information and call quality scores were maintained in the high 90’s on a weekly bias • Maintained attendance and scheduled vacation days for 45 employees using an Excel; organized successful luncheon for over 20 people twice a year • Managed files, on-boarded new employees, secured IT equipment, proper access, business cards--

NMAM Institute of Technology 08/2014 - 08/2018
Nitte, karnataka, India
Degree: Bachelor's Degree
Major:Biotechnology engineering
Cell and Developmental Biology; Analytical Techniques; Mass Transfer Operations; Enzyme Technology; Upstream Processing Technology; Downstream Processing Technology; Immunology

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