Highlights:A skilled Information Architect with 16.5 years of excellent service in the IT field

Skills:DITA, Oxygen XML Author, Golang, Python, Xmind, Technical Diagramming

Goal:Seek to utilize my skills in technical writing, which serves to offer professional growth, while being resourceful and innovative.

Technical Writer 12/2020 - current
Optiva Inc., Bangalore, Karnataka India
Industry: Telecom
#telecom, #release notes, #product and feature description, #system design, #system specification, #Okta, #Zendesk, #Jira, #information architecture, #technical writing, #DITA, #Oxygen XML Author, #R&D, #Hugo, #Camtasia, #Quicktime, #Technicaldiagramming, #Python, #Lucidchart, #Xmind, #Go, #Supernormal
Core Competencies- Adoption of the “First Time Right” approach to Documentation which is a Core Optiva Value. Demo for a new Documentation website using Google sites is completed. The entire Information Architecture is planned with 100 % Content Reuse. Templates for documentation were created. DITA Methodology is used and Oxygen XML Author is adopted for writing. System specification documentation was taken care in the Telecom sector. Hugo is self-taught. Uses Supernormal to take the meeting notes. Key Achievements- Customer centric and developer documentation are dealt with. The entire documentation structure is planned Markdown is used for content creation. Technical diagramming using Lucidchart and Xmind for Mindmaps for content conceptualization. Ability to read Go code.--

National Institute of Science and Technology 06/1999 - 06/2023
Berhampur, Odisha, United States
Degree: Bachelor's Degree
Major:B.Tech (Electronics and Instrumentation)
A graduate in Engineering with Electronics and Instrumentation.

Mausumi_CV Technical Writer, Senior Technical Writer