Highlights:

Skills:Auditing skill and payment processing, Auditing skill and payment processing, Auditing skill and payment processing

Revenue officer 03/2019 - current
Ablekuma west municipal Assembly, Accra, Ghana Ghana
A motivated adaptable and responsible person with six (6) years of working experience in marketing and customer care service who is seeking a position as customer care officer in your organization and use my professional and technology skills developed through past working experience on the field. and a strong drive to see completion. strong organizational skills to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position .
Worked closely with finance department to reconcile accounts receivable balances monthly. Developed targeted collections campaigns to maximize recovery efforts on outstanding balances. Monitored industry trends and regulatory changes, proactively adapting strategies as needed. Streamlined the billing process for improved accuracy and timely payments. Developed strong relationships with clients through excellent customer service skills, leading to repeat business and referrals. Analyzed trends in customer payment behavior, identifying opportunities for improvement or intervention. Optimized revenue tracking systems, resulting in accurate financial reporting. Performed detailed account audits to ensure complete accuracy in billing and collections processes. Negotiated payment arrangements with customers experiencing financial difficulties, minimizing losses while preserving relationships.--

Accra polytechnic 09/2023 - current
Accra, Ghana, Ghana
Degree: Bachelor's Degree
Major:Management
Minor:Accounting
I am studying Bachelor of Business administration in Management studies.

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