Highlights:

Skills:persuasive

property consultant 09/2013 - 10/2017
Genchuang real estate limited company, Chengdu, Sichuan China
Industry: real estate
given the best service on house buying
Help homebuyers to narrow down the properties among all the buildings we supply by ask number of in depth questions that help them to aware their desires and concerns . make the actual process and final purchase smoother by help homebuyers sign the contacts and watch the mortgage processs for them,give them some advise on which banking mortgage plan suitable for their case understanding their buying habits ,buying psychology,with the art of languagehelp helping them secure the best deals as well as bring the profit for the company, a win-win effect.--
property consultant 09/2010 - 04/2013
KINVOproperties Ltd, Changchun, Jiling China
get the slae maximise
Handle potential buyer inbound calls effectively and efficiently to get the useful personal information of the caller. follow the company sales strategy with Standard sale Procedures,maximise sales by up selling and cross selling. keep the good relationship with each visitors who visit our sale office in person, and invite them to come over again when company had the sale campaign or big events. answer the customer issues, erase their hisitate ,sale as quick as possible--
Telesales 09/2007 - 06/2009
Churong Internet Ltd, , China
Industry: Internet
sell the web services to the enterprise users
searching on the internet to find customer who may interest in our service making both cold and warm outbound calls to potential enterprise users with persuasive communication skills receive inbound calls with high energy and able to make good connections over the phone, to established service level agreements. Outstanding follow-up skills and and focusing on customers’ wants and needs, to ensure positive customer relations.--
hotline operator 05/2003 - 01/2006
China unicom, Haikou, China
Industry: communications
answering the hot line phone call
Responsible for answering hot line phone call,provide customers with product and service information. fulfill customers and users' requirement, assist them get proper help and service,ensure customer satisfaction Graciously respond to all incoming calls,follow-up with customer complaints from start to finish with strong problem solving skills . Transfer customer calls to appropriate staff.Follow-up on customer inquires not immediately resolved.Complete call logs and reports--

Jilin university 06/2004 - 06/2015
, , China
Degree: Bachelor's Degree
Major:law
Get my bachelor degree in china's university