Highlights:

Skills:IT Project Management, Change Enablement, Supplier Management, Risk Management, Issue Management, Release Management, Transition Planning & Support, Quality Assurance, IT Consulting

VP, Sr. Project & Program Manager / Change Enablement 01/2019 - current
BNY, REMOTE, Florida United States
Industry: Financial Services
As the Local Change Approval Board (LCAB) representative for Treasury Services, I am accountable for mitigating organizational risks by ensuring strict adherence to enterprise and divisional change management standards. My role involves overseeing the seamless execution of changes with a strong emphasis on compliance and risk reduction.
* Change Enablement: Lead change enablement for Treasury Services, managing over 2,000 change requests annually and ensuring compliance with enterprise and divisional standards. * Change Approval Board: Chair Change Approval Board meetings, assess the scope of every change, ensure alignment with compliance standards, and coordinate required change communications in Treasury Services and with other impacted divisions. * SNOW Template Development: Developed ServiceNow change templates, reducing negative Federal Reserve audit findings by 75% and streamlining the change management process. * C-Suite Reporting: Present monthly performance metrics to C-suite executives using PowerPoint and Tableau. * Cyber Security and Digital Asset Patching: Collaborate with the Cyber Security office to manage vulnerabilities and patching schedules. * Global Change Coordination: Chair weekly meetings to review upcoming Treasury Services changes, ensuring that APAC and EMEA teams are aligned and prepared for implementation, ensuring compliance with enterprise standards.--
VP, Sr. Project & Program Manager / Enterprise Payment Solutions 01/2010 - 12/2018
BNY, New York, New York United States
Industry: Financial Services
Led a high-performing team in deploying the bank’s flagship payment processing platform, the Enterprise Payment Hub (EPH). Worked closely with external suppliers, technology teams, and business operations to manage risks and proactively mitigate potential disruptions throughout the implementation process.
* Strategic Partnership with FIS: Established a strategic partnership with FIS and managed integration to meet operational goals. * Supplier Analysis and Selection: Led the evaluation and selection of payment software solutions, ensuring modularity, integration capabilities, and tailored solutions to meet operational requirements. * Comprehensive Project Oversight: Managed the entire lifecycle of deploying the EPH, including initiation, vendor selection, proofs-of-concept, system integration, hardware provisioning, and testing. Oversaw every phase to ensure successful implementation and alignment with project goals. * infrastructure for both production and non-production environments, ensuring efficient deployment and integration of technology components in coordination with Data Center Operations. * Strategic Change and Release Planning: Developed and executed comprehensive change and release strategies for software deployments. Managed schedules and resources effectively, leading to a 15% reduction in deployment time and a 20% decrease in post-release issues. * Disaster Recovery and Business Continuity: Developed and executed disaster recovery and business continuity plans for the EPH, ensuring operational resilience and safeguarding against disruptions.--
VP, Cash Systems Services Architecture Group / Transition Leader 09/2004 - 12/2009
BNY, New York, New York United States
Industry: Financial Services
Spearheaded transformative technology strategies for the Cash Systems Services group, driving significant infrastructure and enterprise architecture advancements. I orchestrated deploying resilient solutions and advocated for best practices, fostering innovation and operational excellence.
* Strategic Technology Deployment: Led the implementation of resilient technology solutions that are aligned with business goals and regulatory requirements, enhancing our infrastructure and supporting sustainable growth in cash system services. * Enterprise Architecture Advocacy: Promoted understanding of Enterprise Architecture by providing actionable recommendations on network, storage, server, operating system, and database solutions. * Innovative System Development: Engineered an Enterprise View System that tracked system costs and provided real-time usage analytics by integrating data from multiple sources, offering immediate insights into resource use, performance metrics, and cost drivers. * Team Leadership and Mentorship: Mentored and guided project teams through effective leadership and support, significantly improving performance and project outcomes. Cultivated a collaborative environment where team members thrived despite evolving roles.--
Owner / IT Consultant 05/1995 - 08/2004
Micant System Services, Inc., New York, New York United States
Industry: IT Consulting
Seasoned IT consultant specializing in managing cross-functional projects and teams. Expert in driving operational efficiency through innovative systems and streamlined processes, delivering solutions that enhance business performance and align with organizational goals.
Notable Projects: * First Data Corporation: Directed the development of a patented Merchant B2B credit card processing application that reduced the merchant's application submission time from days to hours, significantly enhancing processing efficiency and speed. * Southwest Capital Investments, LLC: Developed a web-based Property Investment Application to streamline investment processes, improve data accuracy, and facilitate more efficient management of property portfolios. * Standard and Poor’s: Enhanced the functionality of the CUSIP application to improve the accuracy of securities identification, resulting in more reliable and precise data for financial analysis. * National Wholesale Wireless: Developed an intranet system to streamline sales and inventory management processes, enhancing data accessibility and operational efficiency across departments. * Philip Morris: Teamed with senior leadership to support KPMG contractors and ensure the seamless integration of SAP/R3 Marketing (MM) and Financial (FI) modules, adhering to established standards.--

Login to view resume: Full -