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jay loyola

OLONGAPO CITY Region 3, Philippines

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: technical support engineer, it support specialist

  • Occupation: IT and Math

  • Degree: Bachelor's Degree

  • Career Level: Experienced

  • Languages: English

Career Information:

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Highlights:

Skills:Computer Hardware


Experiences:

Technical Support Engineer 06/2018 - current
Intercard Inc, OLONGAPO CITY, Region 3 Philippines
Industry: Information Technology
Support client using the tickets that they create in Oracle NetSuite. Connecting to VPN such as Windows, Cisco, Vigilix, Citrix, SonicDell, Global protect using Multiple or various types of VPN connection. Software and Hardware troubleshooting. Installation of Intercard Systems (On-Site and Remotely), Windows Server. Configuration of Windows server, Access Points and Intercard systems.
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Senior IT Officer 04/2014 - 06/2017
Anvaya Cove Golf and Sports Club, OLONGAPO CITY, Region 3 Philippines
Industry: Information Technology
Maintaining of all Computers’, Server and Network Troubleshooting. Maintained Network Switches, Routers and others IT equipment. Maintaining Membership System (CMS Legato), Accounting System (CMS Legato), Property Management System (Fixed Asset Management) and POS System (Infrasys System). Design/Create images for club events using Adobe Photoshop CS4 & CS6. Tested Domain Controller with its scope of Active Directory, DHCP & DNS Server using *Microsoft Server 2012 & Microsoft server 2008 in some of the clients.
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Education:

Columban College Inc. 06/2009 - 04/2013
OLONGAPO CITY, Region 3, Philippines
Degree: Bachelor's Degree
Major:Information and Technology
Graduated


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