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Hanady Osman

Najran Najran, Saudi Arabia

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: healthcare Quality, Patient Safety and risk mangment

  • Occupation: Healthcare

  • Degree: Master's Degree

  • Career Level: Experienced

  • Languages: English and Arabic

Career Information:

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Highlights:•Awarded multiple awards including “Best Physician” and “Best Employee”. •General Practitioner rotations in the ER urgent, critical, and resuscitation rooms, family medicine, an employee health clinic, a VIP clinic, a vaccination clinic, and a COVID-19 clinic. •Developed and implemented process improvements in collaboration with senior hospital leadership. •Utilized actionable data insights to develop scorecards for QM reporting and to determine benchmark standards in regards to complaint management and patient satisfaction. •Highly experienced in facilitating the hospital accreditation process on both a national and international level.

Skills:Healthcare Quality and Safety ,Harvard University, CPHQ, MBBS

Goal:Healthcare quality and patient safety professionals seeking to transition education and experience to a new location. A professional focused on using patient data analysis and metrics to identify improvement opportunities. Skilled in implementing enhancements that ensure regulatory compliance, improve patient satisfaction, and minimize complaints. Experienced in direct patient care as well as quality and patient safety coordination.

Certification:Master of Healthcare – Quality & Safety (MHQS)- expected May 2022 Harvard University, Boston, USA Certified Professional in Healthcare Quality 2017 National Association of Healthcare Quality, USA Bachelor – Medicine & Surgery 2011 University of Kassala, Sudan

Honor:•Employee of the year– Najran Armed Forces Hospital, 2020 •Best physician -Najran armed Forces Hospital, for first Quarter 2020 •Best Employee – Emergency Department - Najran Armed Forces Hospital, 2018 •Innovator Employee – Najran Armed Forces Hospital, 2017


Experiences:

GP and Medical Administration Quality control 04/2015 - current
Military Hospital, , Saudi Arabia
Industry: Hospital
Quality and safety control in medical administration
Prepared and provided support for all medical administration reports. •Monitor and perform audits on a variety of medical records and documents and medical department auditing rounds. •Designed and promoted new quality improvement plans. •Assisted with staff training in continuous quality improvement methodologies. •Evaluated various improvement activities in coordination with the performance improvement director. •It is maintained and updated accreditation requirements and process manuals. •Planned steering committee meetings in coordination with system tracers. •They are coordinated with the Head of departments in survey planning. •Ensured compliance of all work with chapter leader standards. •High skills in evaluating tests and related quality assurance tools •Strong skills in providing technical assistance to other staff members--

Education:

Kassala University 01/2005 - 01/2011
Kassala, MBBS, Sudan
Degree: Bachelor's Degree
Major:Medicine and surgery
Bachelor – Medicine & Surgery 2011 University of Kassala, Sudan


NAHQ 12/2017 - 12/2040
New York, CPHQ, United States
Degree: Professional Degree
Major:Healthcare Quality
Certified Professional in Healthcare Quality 2017 National Association of Healthcare Quality, USA
Harvard University 07/2021 - current
Boston , MHQS, United States
Degree: Master's Degree
Major:Healthcare Quality and Safety
Master of Healthcare – Quality & Safety (MHQS)- expected May 2022 Harvard University, Boston, USA

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