Highlights:

Skills:

Network Specialist 01/2020 - current
ABES, , United States
I was responsible for domain servers , active directory servers , VM servers , and LAN, WAN network maintenance.
I was responsible for domain servers , active directory servers , VM servers , and LAN, WAN network maintenance. Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. Helped a large volume of customers every day with a positive attitude and focused on customer satisfaction. Adhered to company policies and scripts to consistently achieve call-time and quality standards. Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.--
Security Systems Technician 02/2018 - 01/2020
AAH, , United States
Followed and maintained highly structured inspection schedules. Provided hands-on training and coaching of entry-level inspectors.
Followed and maintained highly structured inspection schedules. Provided hands-on training and coaching of entry-level inspectors. Discussed noted de ciencies, remedies and pricing with the organization and followed up on corrective actions. Tested all newly installed re alarms. Quickly learned new skills and applied them to daily tasks, improving ef ciency and productivity. Performed minor service and lack of repairs on CCTV system types. Worked exible hours; night, weekend, and holiday shifts--

Al-Balqa' Applied University BAU 08/2018 - 02/2023
salt, , Jordan
Degree: Bachelor's Degree
Major:electrical engineering
Minor:computer engineering
i have finished my computer engineering degree from BAU with good overall GPA

Login to view resume: my cv -