Highlights:I was promoted from an After-sales Engineer role to a Systems Engineer role within 5 months of joining the company after getting the highest score in a promotion exam for the role.

Skills:Maintenance, Installation, Troubleshooting, Repair, Monitoring, Testing, Customer Service, Technical Support, Research, Fault Diagnosis, Logging, CAD (Solidworks and Autodesk inventor), Drafting

Goal:To excel in an engineering or technical role.

Membership:ISC2

Certification:Certified in Cybersecurity(CC)

TECHNICAL SUPPORT ENGINEER 11/2014 - 12/2016
TURBO ENERGY LTD., Abuja, FCT Nigeria
Industry: Electrical Power Distribution Projects
Participated in power distribution projects, which included installing specialized modems to enable remote access to maximum-demand energy meters, essentially turning them into smart meters. Installing vending machines and proprietary software on PCs in order to sell energy units to customers.
1. Specialized Modem Installation: Installed and maintained specialized modems on smart energy meters, including Landys+Gyr, EDMI, and Itron-branded Maximum Demand (MD) meters for the Abuja Electricity Distribution Company (AEDC)'s Automatic Meter Reading (AMR) Project. 2. Meter Reprogramming: Enabled remote access to MD meters from the Abuja Electricity Distribution Company HQ by reprogramming them using specialized software. 3. Equipment Maintenance: Conducted regular checks to ensure the continuous functionality and accuracy of installed equipment. ABOUT ME WORK EXPERIENCE 4. Fault Diagnosis and Recommendation: Identified faulty meters or parts and recommended replacements or repairs. 5. Meter Security: Monitored meter tampering and bypass by ensuring proper sealing and enclosure of meters. 6. Staff Training: Trained and advised cashiers and relevant staff on the use of proprietary software and hardware for vending prepaid energy credit units. 7. Problem Logging: Collected, organized, and maintained a log of problems and solutions for team reference. 8. Terminal and PC Setup: Deployed, installed, and configured vending/POS terminals and PCs for client staff use promptly. 9. Solution Research: Consulted user guides, technical manuals, and other documents to implement solutions efficiently. 10. Issue Resolution: Promptly fixed and repaired hardware and software-related issues.--
TECHNICAL ENGINEER (DATA CENTER/TRANSMISSION ROOM) 03/2012 - 01/2013
STARTIMES TV NETWORK, Abuja, FCT Nigeria
Industry: Terrestrial/Satellite TV Broadcast
Monitored the transmission of incoming and outgoing satellite signals, and transmission equipment at the transmission station of the TV network. Tracked a geostationary satellite used for transceiving satellite TV signals and ensured all equipment was performing optimally.
1. Signal Monitoring: Oversaw incoming/outgoing satellite signals at the transmission station and conducted signal testing citywide. 2. Equipment Monitoring: Recorded hourly readings of sensitive equipment, including Earth Station, UPSs, Digital Receivers, Multiplexers, Encoders, Water pumps, desiccants, Transmitters, and Generators. 3. Problem Logging: Compiled and maintained a logbook of problems and solutions for team reference. 4. Solution Research: Consulted user guides, technical manuals, and other documents to implement solutions efficiently. 5. Satellite Installation and Tracking: Installed satellite dishes and optimized signal reception by regularly tracking geostationary satellites using required earth-station equipment. 6. Technical Troubleshooting: Ensured smooth and continuous broadcast of satellite, mobile, and TV signals by troubleshooting highly technical equipment. 7. EPG Management: Uploaded the electronic program guide (EPG) to the network weekly. 8. Reporting: Submitted comprehensive weekly reports to the Technical Director.--
AFTER-SALES ENGINEER 03/2010 - 08/2010
STARTIMES TV NETWORK, Abuja, FCT Nigeria
Industry: Terrestrial/Satellite TV Broadcast
Provided aftersales services to customers. Tested and fixed set-top boxes and optimized signal reception at customers' residences.
1. Pioneer After-Sales Engineer: Served as one of the first After-Sales engineers in the company in Nigeria. 2. Set-Top Box Testing and Repair: Diagnosed and repaired faulty terrestrial DTH set-top boxes for customers. 3. Customer Service: Resolved customer complaints regarding signal reception and decoder setup. 4. Customer Education: Guided customers on DIY setup and troubleshooting of products. 5. Installation Services: Installed decoders and antennas for new customers at their residences. 6. Staff Training: Trained new staff on product usage, setup, and decoder troubleshooting--
SYSTEMS ENGINEER 09/2010 - 02/2012
STARTIMES TV NETWORK, Abuja, FCT Nigeria
Industry: Terrestrial/Satellite TV Broadcast
Provided technical support (networking, PC troubleshooting/repairs, TV signal optimization, and Level-1 ERP(Stariboss) support) to all business branches within the city. Staff training was also conducted.
1. Technical Support and Training: Provided technical support to the Call Center and branch offices within Abuja, and trained staff on the company’s ERP system (StariBoss), business processes, and products. 2. Hardware Troubleshooting and Repair: Identified and repaired faulty hardware, including computers, decoders, and cables. 3. VPN Maintenance: Ensured the optimal functioning of the company’s Virtual Private Network (VPN) connecting all business hall computers and the Head office to the Server Room. 4. Network Management: Networked computers, switches, and routers; created ethernet cables using RJ-45 jacks for necessary connections, and installed line-of-sight wireless radios for networking. 5. Process Enhancement: Explored innovative methods to enhance business processes for efficient service delivery. 6. Staff Assessment: Prepared and conducted proficiency tests to evaluate staff competency for other positions within the company.--

Abubakar Tafawa Balewa University, Bauchi. 03/2001 - 11/2007
Bauchi, Bauchi, Nigeria
Degree: Bachelor's Degree
Major:Engineering
Minor:Mechanical/Production
I possess a strong foundation in mechanical engineering principles, having studied thermodynamics, fluid mechanics, mechanics of materials, and design methodologies. My coursework included hands-on projects in machining and labs, and I'm currently growing my proficiency in CAD software.

Eli Jerome Ogbaje Resume