Ibafo Ogun, Nigeria
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Financial Analyst, Associate Relationship Manager
Occupation: Business and Finance
Degree: Bachelor's Degree
Career Level: Experienced
Languages:
Highlights:
Skills:Financial Analysis, Reconciliation, Audit, Teamwork, Time Management
Head Financial Services 04/2017 - 08/2022
FirstBank of Nigeria Limited, Lagos, Lagos Nigeria
Industry: Financial Services
Oversee financial transactions and processes
# Supervise collection and depositing of cash into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure that accounts are balanced.
# Authorize and verify transmission of outward clearing cheques.
# Confirmation and verification of inward clearing cheques.
# Supervision of administrative processes in the branch.
# Verification of account opening mandates.
# Verification of card linkage to accounts.
# Approval for issuance of Mastercard and Visa Debit and Credit Cards.
# Confirmation of third party checking accounts and transactions.
# Approval and verification of local funds transfer transactions.
# Approval and verification of inter-bank transfer transactions.
# Approval and verification of Traveler’s Checks, Personal and Business Travel Allowances sales to customers.
# Approval of International Money Transfer Organization transactions, such as Western Union,MoneyGram, RIA, Transfast, Sendwave, and WorldRemit.
# Suspicious transactions reporting, Anti-Money Laundering (AML) reporting to regulators - NFIU
# Approval and verification of ATM dispense error transactions.
# Authorization of foreign outward remittances.
# Facilitate loading and evacuation of ATM cash.
# Confirmation of FORM A and FORM Q transactions, for foreign school fees payments, medical billspayments, importation of goods, etc.
# Innovate in collaboration with IT Solutions: Payoff and disbursement of loans.
# Customer Relationship Management.
# Fraud Investigation and Analysis.
# Operational Risk Management and Control.
# General Ledger and Accounts Reconciliation.
# Authorisation of Fixed deposit, Mutual Funds, Money Market and Treasury Bill transactions.
# Conceptualized Customers’ Dispute Resolution TAT to 3 days thus reducing Complaints Handlingwith performance improvement by 40%.
# Regulatory compliance reporting and Control.--
Acting Manager 07/2017 - 08/2017
FirstBank of Nigeria Limited, Lagos, Lagos Nigeria
Industry: Financial Services
Relief Head Branch Operations
# Oversee all managerial functions in the office--
Head Operations Support 01/2010 - 12/2016
FirstBank of Nigeria Limited, Lagos, Lagos Nigeria
Industry: Financial Services
Administrative oversight
# Operate office equipment, such as fax machines, copiers or phone systems, and arrange for repairswhen equipment malfunctions.
# Inventory of branch assets
# Administration of branches' assets etc
# CAPEX monitoring and Budgetary Control
# Internal Audit and Control functions--
Accounts and Clearing Officer 01/2007 - 12/2009
FirstBank of Nigeria Limited, Lagos, Lagos Nigeria
Industry: Financial Services
Accounting and administrative functions
# Perform all administrative functions including staff medical records, documents archiving,arrangement of bookroom and store.
# Payment to liquidators of failed banks as directed by the Nigeria Deposit Insurance Corporation
# Vault Management, including movement of Customers’ Safe Custody items in and out of the vault.--
Cashier 01/2006 - 12/2006
FirstBank of Nigeria Limited, Lagos, Lagos Nigeria
Industry: Financial Services
Cash processing role
# Receive payment by cash, cheque, credit cards, vouchers or direct debits.
# Issue receipts, refunds, credits or change to customers.
# Assist customers by providing information and resolving their complaints.
# Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and thatthere is adequate change.--
Customer Service Officer 05/2005 - 12/2005
FirstBank of Nigeria Limited, Lagos, Lagos Nigeria
Industry: Financial Services
Customer Services role
# Opening of personal and business corporate accounts.
# Processing and issuance of Manager’s checks.
# Handling customers' complaints including problems on transactions and account
balances.
# Provision of account statements as requested by customers.
# Enrolment of customers on SMS alert and email alert platforms
# Setting up customers on Online banking platform.
# Issuance of ATM cards.
# Issuance of Customers’ Online Banking transactional tokens.--
Production Secretary 01/2005 - 04/2005
Bentos Pharmaceutical Products Limited, Ibadan, Oyo Nigeria
Industry: Manufacturing
Secretarial administration
# Create, maintain and enter information into databases.
# Set up and manage paper or electronic filing systems, recording information,updating paperwork or maintaining documents, such as attendance records,
correspondence and other material.
# Answer telephone calls and provide callers with information, take messages or transfer calls to the appropriate Staff(s) and/or Department.
# Perform payroll functions, such as maintaining time-keeping information and
processing and submitting the payroll documentation to the Finance Manager.--
University of Ibadan 11/1995 - 11/2001
Ibadan, Oyo, Nigeria
Degree: Bachelor's Degree
Major:Agronomy
Minor:Crop Science
Second Class Upper Division Honours
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