Highlights:

Skills:Microsoft apps, Salesforce, CRM, Lead generation, Drift Chat, Email, Research, Appointment setter, Sales, Creative, Problem Solver, Microsoft 365 applications, Salesforce, Drift chat, Research, Email, Creative, CRM, Sales

High Velocity Sales Business Developmemt Representative May 2021 - May 2023
ConnectWise, Pasig City, Metro Manila Philippines
Industry: Saas Company
Compassionate and results-driven Business Development Representative with 2 years of experience at a premier US-based SaaS company.Proven track record of consistently exceeding sales targets,cultivating client relationships,and driving revenue growth.Skilled in conducting market research, identifying new business opportunities, and delivering persuasive presentations to diverse audiences.Strong interpersonal and communication skills with a passion for delivering exceptional customer service. Empathetic and observant mentor with a talent for helping new hires achieve their full potential
Consistently exceeded monthly and quarterly sales quotas, generating over $2.5M in new business revenue Conducted market research and analysis to identify new business opportunities, resulting in a 25% increase in pipeline growth Developed and executed sales strategies to cultivate client relationships and generate new business, resulting in a 30% increase in client acquisition Leveraged Salesforce CRM to manage the sales pipeline, track progress, and generate accurate sales forecasts Collaborated with cross-functional teams to ensure seamless customer onboarding and product adoption Mentored and coached new hires with an empathetic and observant approach, helping them achieve their full potential and contributing to a 20% increase in new hire productivity--
Elite Sales and Customer Care Specialist November 2018 - March 2021
Bell Canada, Naga City, Camarines Sur Philippines
Industry: Telecommunications
Experienced Customer Care Representative promoted to Sales and Service Representative and then to Elite Sales Specialist. Consistently exceeded sales goals by focusing on clients needs making their life a little bit better everyday by showing compassion and resolving customer difficulties. Achieved high customer satisfaction ratings through proactive and effective one-call resolutions of customer concerns. Dedicated to providing genuine help to solve problems and improve customer experience.
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Customer Service and Sales Associate May 2014 - May 2015
Dish Network, Makati City, Metro Manila Philippines
Industry: Telecommunications
Dedicated sales assistant with expertise in processing, tracking, and shipping orders efficiently while providing exceptional customer service. Skilled in assisting customers via phone and chat with fast typing skills and knowledge-based assistance. Committed to achieving goals and providing a seamless sales experience for clients.
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Central Bicol Stateb University of Agriculture June 2005 - May 2009
Pili, Camarines Sur, Philippines
Degree: High School Or Below
Major:Laboratory High School
The Laboratory High School of Central Bicol State University of Agriculture is a public high school in the Philippines that provides STEM education to students in the Bicol region. It aims to develop their critical thinking, creativity, and problem-solving skills through hands-on laboratory experiments and project-based learning. The school is equipped with advanced laboratory facilities for scientific inquiry and offers extracurricular activities to promote well-rounded development.

Login to view resume: Ana Kristine Borromeo - Client relationship management,Cross-functional collaboration, Sales strategy development & execution,Empathy & observation,Training & mentoring, customer service, Leadership, sales manager, consultative selling, Prospecting & lead generation,